Senior Engineering Manager, Customer Runtimes

Posted 1 day ago

This is a fully remote position, open to applicants in Ireland.

πŸ“‹ Description

β€’ Lead and oversee a substantial team of software engineers tasked with developing scalable infrastructure services for clients utilizing Drupal, WordPress, and Next.js platforms.

β€’ Steer the team through organizational transformations, challenges, and uncertainties while preserving productivity and team morale.

β€’ Coach, mentor, and support the growth and troubleshooting of engineering talent.

β€’ Manage multiple high-priority projects with changing demands, while also accounting for on-call responsibilities and operational duties.

β€’ Align team objectives with organizational goals and advocate for positive enhancements.

β€’ Facilitate architecture discussions, review essential code, provide constructive feedback, and engage in technical dialogues.

β€’ Develop team and organizational goals in collaboration with both immediate team members and cross-functional stakeholders.

β€’ Articulate complex technical concepts clearly, both verbally and in writing.

β€’ Convert high-level objectives into actionable tasks, offer feedback, distribute work, and address problems within the team's scope.

β€’ Collaborate mainly with teams across North America and Europe, accommodating time zone differences for standups and incident responses.


⛳️ Requirements

β€’ Over 12 years of experience in software development, with a strong background as a Staff or Principal engineer showcasing deep technical knowledge.

β€’ More than 3 years of direct experience in people management, including managing large global teams, mentoring Staff engineers, and overseeing multiple subteams.

β€’ Proven track record in driving performance management and fostering a high-performance engineering culture, setting clear expectations, providing candid feedback, and developing engineers at various levels through structured growth and calibration processes.

β€’ Demonstrated ability to successfully deliver multiple concurrent projects while working directly with clients and external communities.

β€’ Experience leading cloud and infrastructure modernization projects that encompass large critical fleets.

β€’ Proficient with AI coding assistants and possess insights on how they influence team dynamics.

β€’ Strong advocate of Agile, Scrum, or other structured development methodologies.

β€’ Direct experience in designing platforms that support cloud-based applications at scale.

β€’ In-depth knowledge of distributed systems, scalable cloud architectures, and cloud technologies, including Kubernetes/K8S, GCP GKE, AWS ECS/EKS, Google Cloud Run, AWS Lambda, MySQL, MariaDB, Cloud SQL, Redis, and Memcached.

β€’ Hands-on experience in managing and automating large Linux-based fleets using Infrastructure-as-Code tools such as Terraform and dynamic provisioning systems.

β€’ Solid understanding of computer science fundamentals, including data structures and algorithms.

β€’ Familiarity with Python, Golang, or other contemporary programming languages.

β€’ Visa sponsorship is currently not available.


🏝️ Benefits

β€’ Competitive compensation package and equity plan within the industry.

β€’ Comprehensive vacation package offering 28 days of holiday.

β€’ Private medical and dental insurance coverage.

β€’ Life and critical illness insurance provided.

β€’ Attractive workplace pension scheme.

β€’ Access to an Employee Resource Platform.

β€’ Provision of top-quality equipment.

β€’ Monthly allowance dedicated to wellness, reading, and access to LinkedIn Learning for ongoing development.

β€’ Opportunities to participate in team-based and company-wide events and activities that inspire, educate, and foster community.

People also viewed

Cribl11 hours ago

Customer Success Engineer, Scaled - West Region

US flagColorado OnlyFull-timeTechnical Customer Success Manager$110k – $150k/year
ApplyView job
Procore13 hours ago

Senior Customer Success Engineer

CA flagCanada OnlyFull-timeTechnical Customer Success ManagerC$108.8k – C$149.6k/year
ApplyView job
Sphere Labs21 hours ago

Senior Software Engineer – Customer Success

US flagUnited States OnlyFull-timeTechnical Customer Success Manager
ApplyView job
Feedzai21 hours ago

Senior Software Engineer – Customer Success

PH flagPhilippines OnlyFull-timeTechnical Customer Success Manager
ApplyView job
ServiceNow1 day ago

Senior Technical Customer Success Manager – Armis

GB flagUnited Kingdom OnlyFull-timeTechnical Customer Success Manager
ApplyView job
Runware1 day ago

Technical Support Manager

GB flagUnited Kingdom OnlyFull-timeTechnical Customer Success Manager
ApplyView job

Never miss a great job!

Get handpicked remote jobs straight to your inbox weekly.

Trusted by 7,400+ designers