Senior Engineering Manager – Consumer, New Verticals

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead consumer engineering teams within the New Verticals division.

• Define and implement consumer architecture to support growth in essential spending.

• Collaborate with Product, business leadership, and cross-functional teams to achieve customer and business objectives.

• Oversee large, complex projects from initial exploration through to launch and scaling.

• Manage cross-team dependencies and address any blockers that arise.

• Facilitate design reviews and make impactful technical decisions.

• Ensure reliability, data integrity, and financial accuracy across consumer workflows.

• Supervise, mentor, recruit, and develop engineers and future technical leaders.

• Establish accountability for customer outcomes, engineering excellence, and operational efficiency.

• Maintain the health and reliability of consumer services in production.

• Enhance observability, scalability, and incident response capabilities.

• Collaborate with Risk, Compliance, and platform teams to implement safeguards for financial workflows.

• Ensure that launches are equipped with operational ownership, monitoring, and support readiness.

• Represent Consumer Engineering and New Verticals in company-wide architecture and quality initiatives.

⛳️ Requirements

• 8+ years of experience in software engineering, covering both frontend and backend systems.

• 3+ years of experience in managing engineering teams.

• Proven experience in building and scaling consumer-facing products, their APIs, and backend systems.

• Strong product judgment and a history of collaboration with business and product leaders.

• Experience leading ambiguous, cross-functional projects from conception to launch and iteration.

• Deep understanding of distributed systems, service architecture, reliability, and data integrity.

• Experience managing production services with high standards for uptime, accuracy, and operational readiness.

• A successful track record of mentoring engineers and developing technical leaders.

• Ability to steer technical direction across teams while balancing new business needs with shared company capabilities.

• Preferred: Experience in consumer fintech, payments, banking, or lending products.

• Preferred: Experience in launching a new product or business line from experimentation to scaling.

• Preferred: Familiarity with customer onboarding, bill management, payment workflows, or consumer financial experiences.

• Preferred: Experience utilizing product analytics and experimentation.

• Preferred: Experience working with Risk and Compliance teams in a regulated environment.

• Preferred: Background in scaling high-growth consumer platforms.

🏝️ Benefits

• Equal opportunity workplace.

• Potential eligibility for relocation assistance for candidates outside the New York, San Francisco, and Salt Lake City areas.

• Benefits information available at getflex.com/careers.

• Option to opt out of the AI hiring process.