Senior Engineering Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Take charge of the long-term technical strategy for Hub, Console, Marketplace, and middleware.

• Establish the architectural vision for the Hub API, multi-tenancy, and organization-level identity and access management.

• Promote reliability and performance standards across Management Plane surfaces.

• Oversee metering, usage aggregation, billing, licensing, and entitlement enforcement systems.

• Ensure that commerce systems are accurate, auditable, resilient, and capable of adapting to new packaging and pricing models.

• Collaborate with Finance and Revenue to ensure billing accuracy.

• Ensure the Hub API accommodates both autonomous agents and human operators.

• Advance the Console towards a multi-modal user experience.

• Directly lead senior individual contributors and tech leads.

• Expand the team, elevate the hiring standards, and nurture engineers into senior and lead positions.

• Establish roadmap planning, delivery predictability, on-call accountability, and production excellence.

• Collaborate with Product, Design, GTM, Finance, and Customer Success teams.

• Convert enterprise security, multi-tenancy, packaging, and entitlement requirements into platform capabilities.

• Represent the Management Plane in discussions regarding pricing, packaging, and customer-facing reliability.

⛳️ Requirements

• Minimum of 7 years of engineering experience, including at least 3 years of direct management of engineers.

• Proven experience in building and operating multi-tenant SaaS products at scale.

• Strong understanding of API design principles, including versioning, backward compatibility, and designing for third-party users.

• Hands-on experience in at least one domain of commerce or platform middleware: billing, metering, licensing, entitlements, or identity and access management.

• Demonstrated history of ensuring production reliability for customer-facing services, including incident response and fostering an on-call culture.

• Experience in actively building or restructuring a team, rather than just inheriting one.

• Technically credible when engaging with senior and principal engineers while working at the roadmap level.

• Familiarity with Kubernetes and the cloud-native ecosystem is desirable.

• Experience with frontend or full-stack development is a plus.

• Background in marketplaces, developer catalogs, or package distribution systems is advantageous.

• Knowledge of usage-based or hybrid pricing models and the underlying systems is a plus.

• Startup experience in high-growth infrastructure or developer-tools companies is beneficial.

• Understanding of how AI agents interact with infrastructure APIs is a plus.

🏝️ Benefits

• Opportunity to influence systems and strategies that drive predictable, scalable growth in a product-led organization.

• Work with advanced cloud technologies.

• Direct impact on revenue generation and scaling efforts.