Senior Engineering Manager

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Oversee a team of full-stack engineers responsible for developing the guest web ordering interface, which encompasses the menu, cart, checkout, promotions, photos, and menu quality systems.

• Create an experimentation engine aimed at increasing guest conversion rates to 10% across checkout, fulfillment, merchandising, and promotions.

• Expand OLO to enterprise-grade and multi-location brands, ensuring the necessary reliability and complexity of menus.

• Establish a menu quality standard for over 90% of menus, including those integrated with POS systems, while ensuring live menus remain optimized as they evolve.

• Enhance photo coverage through guest sourcing, automated re-plating, licensed catalogs, and generated combo images linked to measured GPV uplift.

• Redesign promotions, focusing on the redemption user experience, badges, auto-application, and merchandising strategies.

• Minimize fulfillment selection errors and finalize the migration to PostgreSQL.

• Make decisions regarding product prioritization, launch revenue-generating experiments, and nurture a high-performing engineering team.

⛳️ Requirements

• A minimum of 3 years of engineering management experience, leading teams of 6 to 10+ engineers on customer-focused products.

• Proven history of managing growth or conversion initiatives, including metrics, large-scale A/B testing, and funnel analysis.

• Experience in scaling a product for enterprise or multi-location clients.

• Strong prioritization skills with the ability to make tough and clear roadmap decisions.

• Technical expertise in full-stack web development, including React/TypeScript and Node.js.

• Familiarity with data-intensive systems.

• Demonstrated commitment to team well-being and the ability to lead individuals through demanding or repetitive workloads.

• Excellent collaborative skills with product management, design, and related teams.

• Comfortable being hands-on with coding.

• Must be located in the United States or Canada.

🏝️ Benefits

• Attractive pre-IPO equity package.

• Comprehensive health insurance coverage.

• Remote-first work environment.

• Unlimited paid time off (PTO).

• Additional enjoyable perks.