Senior EMR Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide support for Electronic Medical Record (EMR) applications and technologies that are essential for laboratory operations and the delivery of patient care.

• Design, implement, maintain, and optimize software solutions to enhance laboratory workflows and ensure accurate and timely patient care.

• Analyze, design, implement, and maintain intricate systems.

• Assist in system testing and document the results of testing.

• Lead process improvement initiatives, showcasing advanced problem-solving and technical solution skills.

• Apply development lifecycle processes, operational procedures, and documentation to support and implement system solutions.

• Contribute to strategic planning, innovation, and strategy within clinical systems training and build environments.

• Develop and mentor others in educational technology content.

• Oversee the design, development, and implementation of new and enhanced EMR requests.

• Create and manage project plans along with accompanying documentation for complex projects.

• Independently handle multiple moderate-to-complex projects.

• Define project scope, prioritize tasks, coordinate resources, and facilitate communication between internal and external stakeholders.

• Collaborate with cross-functional teams and third-party developers to integrate and validate system solutions.

• Deliver exceptional end-user support and monitor Service Level Agreements for incident management.

• Plan, execute, and support clinical system training while creating and curating expert education and training materials.

• Maintain collaborative relationships with customers and stakeholders.

• Advocate for change management policies and procedures while exemplifying outstanding customer service.

• Engage in professional development, instructional sessions, and presentations.

⛳️ Requirements

• Bachelor's degree in a relevant field or an equivalent combination of education and experience.

• Over 5 years of experience in a related job discipline.

• Extensive technical and functional knowledge supporting complex EMR environments.

• Preferred: one or more current Epic certifications, such as Epic Inpatient Clinical Documentation, Epic Ambulatory, Epic Inpatient Procedure Orders, Epic Cadence, Grand Central, or other Epic certifications relevant to clinical care delivery.

• Preferred: thorough understanding of Epic workflows and integration across various clinical and operational domains.

• Ability to work autonomously and lead moderately complex projects and initiatives.

• Skill in troubleshooting and resolving complex system issues.

• Capability to collaborate with end users and cross-functional teams.

• Competence in providing guidance, training, and mentorship.

• Proficiency in preparing oral and written presentations.

🏝️ Benefits

• Additional pay may be available, including shift, on-call, or weekend differentials.

• Various benefits may apply.

• Opportunities for vendor and other educational experiences.

• Access to instructional sessions and professional development opportunities.