Senior Dynamics 365 Architect

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Design, create, and implement sophisticated customizations within Dynamics 365 Sales (Premium)

• Extend and adapt platform functionalities utilizing plugins, workflows, custom APIs, and client-side scripting

• Customize and enhance AI-driven sales features to align with organizational processes and objectives

• Ensure high-quality, scalable, and secure code adhering to Microsoft best practices

• Tailor and optimize Sales Close Agent and Lead Qualification Agents

• Configure and improve Predictive Lead and Opportunity Scoring models

• Implement and extend Conversation Intelligence features for call analysis and insights

• Leverage and customize Sales Insights to enhance forecasting, pipeline visibility, and sales performance

• Utilize Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) to boost productivity, automate workflows, and generate actionable insights

• Collaborate with stakeholders, business representatives, sales teams, and technical leadership to align AI functionalities with sales strategies and KPIs

• Integrate Dynamics 365 with external systems through APIs, Azure services, and middleware

• Ensure proper data flow, governance, and consistency across systems

• Support data modeling and optimization for performance and scalability

• Contribute to solution architecture and technical design decisions

⛳️ Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related discipline

• Over 5 years of experience in Dynamics 365 development

• Strong experience with Dynamics 365 Sales Premium features and AI functionalities

• Practical experience customizing Sales Close Agent, Lead Qualification Agents, Predictive Scoring (Leads & Opportunities), Conversation Intelligence, and Sales Insights

• Familiarity with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales)

• Experience with API integrations and Azure services

• Proficient in English at an advanced level

• Experience with plugins, workflows, custom APIs, and client-side scripting

• Understanding of Microsoft best practices for secure, scalable coding

• Knowledge of data modeling, governance, and system optimization

🏝️ Benefits

• Competitive USD salary

• Fully remote work, with coworking spaces available across LATAM for in-person team meetings

• Paid time off according to your country's regulations, at full salary

• National holidays

• Stress-free sick leave

• An annual refundable credit for health and wellness

• A day off to celebrate your birthday

• Coffee breaks, tech talks, and games with the LATAM team

• Support from the People Care team regarding time off and wellness