Business Transformation Architect

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Assist in enterprise-wide transformation initiatives that are in line with the credit union’s mission, vision, values, and objectives.

• Offer strategic direction and supervision to internal teams and cross-functional stakeholders.

• Identify, reengineer, and enhance intricate business processes throughout the organization.

• Manage transformation frameworks, systems, methodologies, analysis, design, governance, and ongoing development.

• Collaborate with business partners on strategies for change, communication, and training.

• Advocate for automation, digitization, and standardization alongside technology, operations, and risk management teams.

• Lead root cause analysis and strategic resolution of recurring problems, operational hurdles, and complex business issues.

• Conduct cross-functional workshops with subject matter experts, executives, and business partners.

• Engage stakeholders to identify and close system and process gaps, optimizing both member and employee experiences.

• Oversee transformation process documentation to ensure accuracy, accessibility, and compliance with regulations.

• Collaborate with leaders from Member Experience, IT, Project Management, Data Analytics, and Compliance.

• Develop transformation capabilities through tools, playbooks, training, and operating models.

• Promote adaptability, continuous improvement, and strategic clarity across the organization.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s degree in Business, Operations, or a related field.

• At least five (5) years of experience in business transformation, process improvement, or enterprise architecture.

• A minimum of four (4) years leading large-scale, cross-functional transformation initiatives.

• Advanced understanding of Lean, Six Sigma, and change management methodologies.

• Exceptional facilitation, communication, consultation, collaboration, and influencing skills at all organizational levels.

• Proven capability to lead cross-functional initiatives that yield measurable results in complex settings.

• Demonstrated proficiency in enterprise process and systems mapping and process reengineering.

• Experience collaborating with IT and utilizing automation and systems optimization.

• Analytical mindset with the ability to convert data into actionable insights.

• Capability to analyze and synthesize complex, ambiguous issues, develop scalable and sustainable solutions, and influence decision-making.

• E-Verify employment eligibility in the United States.

🏝️ Benefits

• Medical, dental, vision, and life insurance coverage.

• Company-paid Medical, Dental, and Vision insurance option at 100% for employee-only coverage.

• Health Care FSA (HCFSA).

• Health Savings Account (HSA) with employer contributions.

• Dependent Care FSA (DCFSA).

• Life and AD&D insurance.

• 401k plan.

• 8 hours of vacation accrued monthly.

• 8 hours of sick leave accrued monthly.

• 11 paid holidays.

• 1 floating holiday.

• 16 hours of self-care time.

• 16 hours of volunteer time.

• Performance-based compensation incentives.