Senior Director – Strategic Accounts

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the strategy, relationship map, and commercial plan for a portfolio of strategic and named accounts in Mexico, covering both retail and wholesale sectors.

• Establish and nurture trusted, executive-level relationships with stakeholders at the C-suite and VP levels.

• Lead intricate, multi-stakeholder enterprise sales processes from prospecting to contract negotiation and closing, collaborating with presales, solution consulting, and partner teams.

• Identify and cultivate cross-sell and upsell opportunities within the current customer base in coordination with Customer Success.

• Create and implement account-based go-to-market strategies, aligning marketing, partners, and internal stakeholders around common account goals.

• Forecast pipeline and revenue while managing accounts using RELEX's CRM and sales methodology.

• Represent RELEX at industry events, customer forums, and executive briefings throughout Mexico.

• Collaborate with Product, Marketing, and Customer Success teams to influence the regional roadmap and go-to-market strategies.

• Mentor and work alongside account and sales development team members focused on the Mexico territory.

• Provide timely updates on account status, risks, and opportunities to both regional and global leadership.

⛳️ Requirements

• Over 10 years of experience in enterprise software sales, with a minimum of 5 years in a strategic account management, key account, or senior sales leadership position.

• A proven history of managing and expanding large, complex enterprise accounts, preferably within the retail, supply chain, CPG, or related industries.

• Demonstrated success in closing six- and seven-figure SaaS/enterprise software deals involving long, multi-stakeholder sales cycles.

• Experience in developing and executing account plans and go-to-market strategies at the executive level.

• Strong network and established credibility within the Mexican retail, wholesale, or consumer goods sectors.

• Proficient in both Spanish and English (written and verbal).

• Willingness and capability to travel regularly within Mexico and occasionally abroad.

• Bachelor's degree is required.

• Background in supply chain planning, retail planning, merchandising, or workforce management software.

• Experience in selling to or partnering with major retail groups in Mexico or Latin America.

• Familiarity with value-based/consultative selling methodologies (e.g., MEDDIC, Value Selling, Challenger).

• Experience in a rapidly growing, international SaaS company.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits package.

• Opportunities for professional development and career advancement.

• Flexible working arrangements.

• Engaging and inclusive company culture.