National Accounts Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement strategic account plans aimed at enhancing relationships, boosting account penetration, and promoting sustainable revenue growth.

• Forge and nurture robust relationships with key stakeholders across all levels of the organization, including C-suite executives.

• Recognize new business opportunities within national and strategic accounts by grasping customer needs, organizational priorities, and long-term equipment strategies.

• Partner with regional and district sales teams to optimize business opportunities and ensure a unified approach to account management.

• Cultivate relationships with key decision-makers to establish the organization as a preferred supplier and strategic ally.

• Formulate and sustain consistent account strategies across diverse geographic markets and among local and national decision-makers.

• Collaborate closely with internal teams to synchronize sales goals, product availability, pricing, marketing strategies, and customer needs.

• Lead presentations and technical product demonstrations to effectively convey solution capabilities and value to executive-level stakeholders.

• Assist in business development initiatives to broaden market presence and enhance competitive positioning.

• Spot opportunities to displace established competitors and cultivate exclusive or preferred supplier relationships.

• Coordinate internal resources, business units, and industry partners to provide comprehensive solutions for strategic accounts.

• Maintain high levels of customer satisfaction through proactive communication, relationship management, and prompt resolution of customer needs.

⛳️ Requirements

• At least 5 years of experience in customer relationship management, strategic account management, or a similar field.

• Demonstrated ability to forge and sustain relationships with executive-level decision-makers.

• Experience in overcoming established competitors and establishing preferred or exclusive supplier relationships.

• Strong business development acumen with an entrepreneurial mindset for identifying and pursuing new opportunities.

• Outstanding negotiation, communication, and problem-solving abilities.

• Strong technical skills with the capability to comprehend and effectively present complex products and solutions.

• Proven executive-level business insight and strategic decision-making skills.

• Exceptional organizational capabilities, attention to detail, and ability to juggle multiple priorities and deadlines.

• Strong follow-up and relationship management skills, with a dedication to customer satisfaction.

• Competence in creating and delivering impactful technical presentations and product demonstrations.

• Bachelor's degree in Business or a related discipline is preferred.

• Willingness to travel up to 50% is preferred.

🏝️ Benefits

• Additional compensation and benefits details will be discussed during the interview process.