Senior Director, Portfolio Management

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee transaction management delivery for RTX's global portfolio of approximately 80MM SF, encompassing various business units.

• Direct transaction managers and collaborate with cross-functional teams across diverse markets.

• Coordinate with Leasing Advisory brokers and Work Dynamics TM teams to provide integrated solutions.

• Attract, recruit, and retain top talent while enhancing team performance through coaching and constructive feedback.

• Actively engage in select high-priority or complex transactions in a player-coach capacity.

• Propel portfolio strategy, optimization, occupancy planning, and scenario analysis.

• Create multi-year transaction roadmaps and spearhead upstream strategic initiatives.

• Assist in executive decision-making and align portfolio strategies with client business goals.

• Collaborate with client leadership to convert business priorities into long-term real estate strategies and execution plans.

• Leverage portfolio data and insights for forecasting, managing pipelines, KPI reporting, and strategic recommendations.

• Cultivate executive-level client relationships, serving as the primary point of contact for TM service delivery and escalations.

• Manage TM contractual obligations and oversee the account business plan.

• Responsible for Transaction Management P&L, achieving account growth targets, identifying cross-sell opportunities, and monitoring fee collection and accounts receivable.

• Ensure governance, process consistency, KPIs, service levels, and adherence to contracted metrics.

• Implement change control and manage portfolio risk effectively.

• Oversee the professional development of direct reports and succession planning for the account.

• Develop and uphold SOPs and processes to ensure operational excellence.

• Prepare Quarterly Business Reviews (QBRs).

• Travel approximately 10–20% to client sites and various geographies.

⛳️ Requirements

• 10+ years of experience in Transaction Management or Corporate Leasing.

• Proven record of leading portfolio strategy across expansive, multi-geographic, and multi-business-unit portfolios.

• Experience in upstream strategic planning and providing executive-level decision support.

• Strong portfolio analytics capabilities, particularly in occupancy planning and scenario analysis.

• Background in collaborating with brokerage/advisory teams to deliver integrated account solutions.

• Comfortable operating across diverse markets and within cross-functional, mentored teams.

• Profound knowledge of JLL's TM process and its implications for service delivery (SOW).

• Proficient with technology platforms, portfolio analytics, reporting tools, and data-intensive client systems.

• Strategic thinker with hands-on execution experience across a large, dispersed portfolio.

• Ability to navigate ambiguity and resolve complex issues effectively.

• Capacity to link portfolio data and insights to forecasting, KPI reporting, and strategic recommendations.

• Exceptional client relationship management skills at the executive level.

• Strong communicator with an executive presence.

• Capable of working independently across geographies while being a collaborative team player.

• Displays integrity and reliability.

• Must be authorized to work in the United States without the need for sponsorship.

🏝️ Benefits

• 401(k) plan with company matching contributions.

• Comprehensive Medical, Dental & Vision coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and recognized Company Holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture and an extensive benefits package prioritizing mental, physical, and emotional well-being.