Senior Director, Forensics

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete collection delivery process, which includes scoping, onsite, remote, and cloud collections, forensic analysis, reporting, chain of custody, and media management.

• Oversee the global forensics and collections practice utilizing shared queues, standard operating procedures (SOPs), quality benchmarks, and key performance indicators (KPIs).

• Manage the health of the daily job board, adhering to a 2-hour forensic scoping call service level agreement (SLA), as well as overseeing weekend and 24/7 coverage rotations and escalations.

• Ensure defensibility, methodology, documentation, licensing compliance, and readiness for expert testimony.

• Facilitate clean transitions from collection to Digital Analysis and Processing.

• Develop regional directors and managers, create succession depth, and establish career pathways.

• Manage the forensics billable bonus plan.

• Act as a senior forensic subject matter expert for clients, Client Success, and Sales teams.

• Drive the growth of forensics-only and consulting revenue while building the sales pipeline.

• Define, price, and launch offerings related to remote, self-collection, mobile, chat, cloud-native, and AI-assisted solutions.

• Represent the practice through industry engagement and thought leadership.

• Oversee the forensics toolchain, vendor partnerships, hardware, and inventory management.

• Standardize collection intake processes, automate FTP ingestion, and enhance native cloud ingestion.

• Collaborate with Product and Engineering to assess and implement automation solutions.

• Keep accurate case records, job databases, and timesheets.

• Manage utilization, KPI reporting, staffing, budgeting, and the 2027 strategic plan.

⛳️ Requirements

• Minimum of 12 years in digital forensics, eDiscovery collections, or investigative roles.

• At least 5 years of experience leading distributed teams that include managers or directors.

• Extensive hands-on experience in forensic acquisition and analysis across various platforms including computer, mobile, cloud, chat, and collaboration tools.

• Proficiency in chain of custody and defensible methodology.

• Relevant certifications such as EnCE, CCE, GCFE, GCFA, Cellebrite CCO, and CCPA.

• Experience interfacing with clients to scope complex issues, manage escalations, and enhance forensics or consulting revenue.

• Expert testimony experience is highly preferred.

• Experience in managing utilization-based teams, including discipline in billable time, cross-regional staffing, and capacity planning.

• Proven ability to unify regional teams under a cohesive operating model and standards.

• Familiarity with remote and self-collection tools, cloud-native collection, and AI-assisted collection workflows.

• Commercial and financial acumen, including budget management, service pricing, cost-per-event, and margin analysis.

• Bachelor's degree in computer science, digital forensics, information technology, criminal justice, or a related field, or equivalent experience.

• Must be based in the US and eligible to work in the US.

• Willingness to travel to client locations and obtain state private investigator licensing as required.

🏝️ Benefits

• Opportunity for full-time remote work.

• Participation in the forensics billable bonus plan.

• Career development and succession planning opportunities.

• Work within a global, cross-regional team environment.

• Opportunities for professional thought leadership and industry engagement.