Senior Director, Developer Relations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the worldwide Developer Relations team, creating strategies and initiatives that motivate and enable developers to thrive with Twilio.

• Act as a prominent figure, influencer, and key speaker in the global Developer Relations community.

• Establish the long-term global narrative for developer marketing, ensuring alignment among Product, Marketing, and Go-To-Market teams.

• Recruit, mentor, and cultivate a global organization of Developer Evangelists, Advocates, and community specialists.

• Guide and expand Twilio’s global Startups Program.

• Oversee technical content across various media, including video, newsletters, and YouTube.

• Collaborate with PR to enhance developer-first storytelling.

• Develop community and forums strategy, incorporating user-generated content and ambassador programs.

• Direct Twilio’s Builder event strategy and cultivate ecosystem partnerships.

• Manage the developer experience and handle sensitive public community matters.

• Analyze community feedback to inform the product roadmap.

• Report to Marketing while closely collaborating with Product and Go-To-Market teams.

⛳️ Requirements

• Over 7 years of leadership experience in managing developer relations, technical evangelism, or community advocacy programs, with a total of 10+ years in the technical field.

• Demonstrated success in building, training, and scaling exceptional technical global teams.

• Strong technical foundation with a solid understanding of software developer personas and workflows, including experience as a full-time developer or hands-on software development.

• Proficient in data-driven execution and knowledgeable about marketing strategies and user growth metrics.

• Exceptional communication skills with the capability to influence C-level executives, journalists, bloggers, and industry analysts.

• Anticipated travel of approximately 30%.

• Must reside in the USA.

🏝️ Benefits

• Competitive compensation.

• Generous vacation policy.

• Extensive parental and wellness leave.

• Comprehensive healthcare insurance.

• Retirement savings program.

• 401(k) retirement plan.

• Paid sick leave.

• Paid personal time off.

• Paid parental leave.

• Possible eligibility for Twilio’s equity plan.

• Possible eligibility for corporate bonus plan.

• Support for employee volunteering and donations.