Senior Director, Benefits

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop the strategy, design, and financial management for Fetch’s multi-year benefits and wellness initiative.

• Oversee Fetch’s retirement program and fiduciary responsibilities, including plan design, sponsor obligations, committee strategies, testing, filings, and annual audits.

• Provide strategic guidance on leave, disability, and accommodation programs, including escalation procedures for complex or high-risk situations.

• Manage the compliance control framework across ERISA, ACA, COBRA, HIPAA, Section 125, MHPAEA, and state regulations.

• Lead projects necessary for new-state expansion.

• Develop and manage strategies for vendors, brokers, and carriers, including service models, build-versus-buy decisions, concentration risk, and partner standards.

• Lead and nurture a team while upholding high standards of work quality and integrity.

• Utilize analytics related to enrollment, utilization, claims, leave, and sentiment to guide investments and identify cultural risks.

• Establish transparent systems through clear documentation, precise communication, and honest explanations of changes.

• Foster executive agreement on trade-offs between cost and coverage, speed and governance, and standardization and local relevance.

• Serve as a strategic partner to the VP, Total Rewards regarding compensation philosophy, structure, and cycle decisions.

• Provide support on compensation inquiries and escalations during planned absences.

• Ensure alignment of Total Rewards with People Partners, Payroll, Finance, and Legal.

⛳️ Requirements

• A minimum of 12 years of progressive experience in benefits and total rewards, with significant ownership of program strategy and design.

• At least 5 years of leadership experience, including managing managers.

• Extensive knowledge of U.S. healthcare and wellbeing, retirement, leave, and accommodations, including self-funded plan management, 401(k) fiduciary governance, and the regulatory framework (ERISA, ACA, HIPAA, COBRA, Section 125, FMLA, ADA, multi-state leave).

• Capability to model program costs, utilization, and ROI, translating claims and workforce data into actionable recommendations.

• Proficiency in vendor and broker management, including RFPs, contract negotiations, and SLA accountability.

• Strong executive presence and the ability to communicate clearly and concisely, tailored to context and audience.

• Experience in a high-growth, distributed, multi-state environment; experience with remote workforces is a strong advantage.

• Working knowledge of compensation fundamentals, including job architecture and leveling, salary structures and pay bands, market data sources and methodologies, and pay philosophy.

• Practical knowledge of AI and automation tools, with sound judgment regarding confidential employee data and privacy matters.

• Bachelor's degree or equivalent experience is required.

• Certifications such as CEBS, CBP, or SHRM-SCP are preferred.

🏝️ Benefits

• Equity: We provide full-time employees with equity in Fetch, allowing everyone to share in Fetch’s growth.

• 401(k): Fetch will match your contributions dollar for dollar, up to 4% of your eligible pay.

• Comprehensive medical, dental, and vision coverage for all employees, including pets.

• Continuing Education: $10,000 per year in education reimbursement.

• Participation in Employee Resource Groups and the Inclusion Council.

• Flexible PTO policy.

• Nine paid holidays.

• A week-long break at the end of the year.

• Fourteen weeks of fully paid parental leave for all employees.

• Six additional weeks of paid childbirth recovery leave for birthing parents.

• Flexible return-to-work arrangements.

• A one-time $2,000 Calvin Care Cash incentive for employees welcoming new family members.

• A flexible work environment: fully remote positions available for U.S.-based roles.

• Hardware and software provided for remote work.