Senior Director, Aftermarket Channel – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and cultivate a high-performing team of Aftermarket Channel Managers throughout North America

• Implement channel strategies that boost hardware sales, recurring service revenue, and bookings generated by partners

• Collaborate with OEMs, MROs, dealers, and strategic industry partners to enhance market penetration and fortify business relationships

• Oversee annual business planning, forecasting, pipeline management, and revenue achievement activities

• Establish executive-level relationships with key partners and act as the senior escalation point for strategic opportunities and challenges

• Create programs that enhance installation capacity, technical proficiency, certification adoption, and sales effectiveness

• Identify opportunities to enhance partner productivity, operational efficiency, profitability, and market coverage

• Work in conjunction with Sales, Product, Engineering, Marketing, Customer Operations, and Finance on priorities, product launches, customer adoption initiatives, and growth objectives

• Advocate for partner and customer requirements throughout the entire product lifecycle

• Contribute to Gogo's long-term growth strategy by expanding market presence and increasing the uptake of Gogo products and services

⛳️ Requirements

• Bachelor's Degree in Business, Engineering, Aviation, or a related field, or equivalent practical experience

• 15+ years of leadership experience in channel sales, business development, aviation services, aerospace technology, connectivity, or related sectors

• Proven success in leading high-performing sales, channel, or business development teams

• Experience managing complex partner ecosystems comprising OEMs, MROs, dealers, and aviation service providers

• Demonstrated ability to drive revenue growth through indirect sales and channel-based business models

• Strong executive presence with a track record of influencing senior stakeholders and negotiating strategic agreements

• Experience within the realms of business aviation, aerospace technology, or aircraft connectivity

• In-depth knowledge of avionics, aircraft modifications, certification environments, or aviation services

• Familiarity with subscription-based, recurring revenue, or SaaS business models

• Experience leading channel organizations that support aircraft OEMs, MROs, and dealer networks

• Understanding of partner enablement, certification, accreditation, and training programs

• Experience managing large-scale strategic partnerships with executive-level stakeholders

• Proven success in scaling partner ecosystems and entering new markets

• Ability to balance strategic planning with disciplined execution and measurable business results

• Excellent communication, coaching, and team development skills

• Ability to analyze business performance, forecast accurately, and implement corrective measures to achieve growth objectives

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Immediate vesting 401k plan

• Paid time off

• Volunteer time off

• Employee Stock Purchase Plan

• Eligibility for Incentive Stock Program

• Commission Plan

• Competitive benefits plans tailored to meet each employee’s needs