Director, Product Development – Enhanced Water, Connected Devices

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the Twist unit product-family vision, product strategy, and long-term roadmap for both current and future generations.

• Define and prioritize feature sets, software and user experience requirements, market opportunities, business cases, pilots, release sequencing, and lifecycle decisions.

• Deliver product requirements and functional specifications for hardware, electronics, firmware, cloud, and system development.

• Collaborate with Operations, Sales, Marketing, Service, Finance, Engineering, security, data, and other stakeholders on launches, governance, delivery, and performance measurement.

• Manage business and product requirements for firmware and cloud capabilities that enable connected experiences.

• Lead the governance of the DTI-to-Novus transition and coordinate support for parallel Twist firmware and software environments.

• Prioritize defects, remote diagnostics, alerts and notifications, APIs, on-device user experience and accessibility, fleet management, and enterprise integrations.

• Outline the IoT data-product roadmap and requirements for fleet health reporting, analytics, connected experiences, portals, data sharing, and dashboards.

• Define proactive service triggers and predictive maintenance use cases.

• Establish operating cadence, decision rights, requirements reviews, roadmap governance, release touchpoints, risk escalation, and executive reporting.

• Act as a senior escalation point for connected product requirements, partner performance, release risks, and cross-functional trade-offs.

• Define the future-state operating model and capability roadmap for connected products.

• Aid in recruiting, onboarding, coaching, and leading future team members while establishing career paths and standards.

• Extend reusable connected-device practices across Twist, Purity, ice machines, and future products.

⛳️ Requirements

• Over 10 years of progressively responsible experience in product management, platform, software, IoT, or connected devices, including leadership at the director or senior director level.

• Proven ownership throughout the product lifecycle, from customer discovery and business cases through requirements, delivery, launch, measurement, sustaining, and lifecycle decisions.

• Experience in working across software, firmware, cloud, connected hardware, data products, user experience, APIs, fleet management, or operational platforms.

• Ability to translate business and customer needs into precise product requirements, priorities, acceptance criteria, and measurable outcomes.

• Experience in leading external development partners, shared technical organizations, or complex matrixed delivery models.

• Strong executive communication skills, structured problem-solving abilities, stakeholder leadership, and comfort in navigating ambiguity.

• Demonstrated capability in building teams, operating models, governance practices, or organizational capabilities over time.

• Bachelor's degree or equivalent relevant experience; an advanced degree is advantageous but not mandatory.

🏝️ Benefits

• Comprehensive health insurance coverage.

• Competitive salary with performance-based bonuses.

• Flexible work hours and remote work options.

• Opportunities for professional development and career advancement.

• Generous paid time off and holiday schedule.