Senior Director, Activation Lead

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Translate franchise and functional priorities into well-defined plans and roadmaps for new global capabilities.

• Align cross-functional stakeholders on priorities, sequencing, trade-offs, and success metrics.

• Oversee Marketing Enablement, which includes marketing standards, brand planning, customer journeys, tools, playbooks, and upskilling initiatives.

• Lead, coach, and develop four Activation Leads along with the Global Marketing Enablement Lead.

• Define and take ownership of the activation strategy for global CX capabilities.

• Synthesize inputs from franchises and functions for CX Operations and Global Capability Teams.

• Establish guidelines for the introduction, embedding, and maintenance of global capabilities.

• Represent activation and marketing priorities, risks, and dependencies in leadership and cross-functional forums.

• Monitor adoption, utilization, and impact metrics to promote continuous improvement.

• Collaborate with CX leadership, CX Leads, Global Capability Teams, Technical Leads, Franchise Heads, as well as training, communications, and field enablement teams.

• Guide coordinated rollouts and serve as a senior escalation point for challenges related to adoption, change, and readiness.

⛳️ Requirements

• Bachelor’s degree in business, healthcare, technology, or a related field.

• 15+ years of experience in marketing, omnichannel, or activation within a pharmaceutical organization.

• 6–8 years of experience in leadership roles, developing high-performing teams.

• Proven experience leading teams that include Directors or equivalent positions.

• Strong record of partnering with commercial, market access, medical, and cross-functional stakeholders.

• Ability to translate strategy into actionable marketing enablement assets.

• Experience in establishing marketing standards and frameworks in complex, matrixed organizations.

• Experience operating as a member of a leadership team and influencing global strategy.

• Comprehensive understanding of CRM, omnichannel engagement, digital enablement platforms, analytics, and insights.

• Experience in setting activation frameworks, standards, and success criteria.

• Ability to interpret adoption, utilization, and impact data.

• Experience in designing and operationalizing global marketing frameworks and assets.

• Experience in driving adoption through governance, communities of practice, and feedback loops.

• Experience in guiding multi-functional rollouts and managing change load.

• Working knowledge of capability operating models and agile delivery.

• Experience with resource planning, performance management, and talent development.

• Advanced degree preferred.

• Experience in the pharmaceutical or healthcare industry preferred.

• Experience with rare disease or specialty brands preferred.

• Willingness to travel 20–30% of the time.

🏝️ Benefits

• Discretionary annual cash bonus or incentive compensation.

• Discretionary equity grants through Jazz’s Long Term Equity Incentive Plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k retirement savings plan.

• Flexible paid vacation.

• 20–30% travel.