Senior Deal Desk Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic and tactical business partner for sales and support teams to aid in deal formation and approvals.

• Oversee exception escalation, provide historical account insights, handle pre-sales objections, and support account management.

• Offer quantitative and qualitative recommendations to executive leadership regarding deal structures and approvals.

• Ensure the timely and precise execution of deals throughout the sales process.

• Assess discounts, approval protocols, and compliance with revenue recognition standards.

• Serve as the internal quarterback for deals, addressing terms and conditions, order processing, and order management challenges.

• Optimize and oversee the deal pipeline.

• Ensure that Sales adheres to Deal Desk guidelines and continuously refine processes to enhance the sales experience.

• Utilize a multidisciplinary understanding of Motive’s business in analysis and execution.

⛳️ Requirements

• A minimum of 7 years of Deal Desk or operations experience in rapidly growing technology firms.

• Experience in go-to-market roles such as sales, marketing, or customer success.

• Recent involvement with complex, non-standard deals within Enterprise and Strategic segments.

• Mastery of Salesforce.

• Understanding of Public Sector business practices.

• Experience with Tableau is beneficial.

• Outstanding verbal and written communication, interpersonal, teamwork, and customer service abilities.

• Capability to thrive in ambiguous settings under tight and unpredictable deadlines.

• Proficient in navigating large, intricate organizations and establishing relationships across various functions.

• Remote work limited to PT/MT zones, with the ability to work overlapping Pacific Time hours.

• Applicants must be authorized to receive and access commodities and technologies regulated under U.S. Export Administration Regulations.

• This is an individual contributor position.

🏝️ Benefits

• Comprehensive health, pharmacy, optical, and dental care benefits.

• Paid time off.

• Sick leave.

• Coverage for short-term and long-term disabilities.

• Life insurance.

• 401(k) contributions.

• Potential for restricted stock units for specific roles.

• Some interviews or new-hire training sessions may take place in person at a global office.