Senior Deal Desk Analyst

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist Sales teams in the structuring, pricing, and quoting of intricate commercial agreements.

• Propose deal structures that align with customer requirements, company strategy, pricing, product offerings, licensing, subscriptions, and contractual standards.

• Evaluate deal requests, analyze pricing and discounts, and provide recommendations to business approvers.

• Facilitate negotiations, address contract objections, suggest alternative deal structures, and manage non-standard order-form requirements.

• Act as a primary Sales contact for deal pricing, quoting, and deviations in processes.

• Aid Sales leaders in prioritizing opportunities as month-end, quarter-end, and year-end deadlines approach.

• Resolve complex quoting issues in Salesforce CPQ and maintain a repository of recurring deal challenges.

• Collaborate with Legal, Product, Finance, Revenue Operations, Sales, and other cross-functional teams.

• Support accurate forecasting and order booking activities.

• Identify and implement process enhancements, including improvements to Salesforce workflows and system automation.

• Offer strategic guidance on deal structuring as the company transitions toward consumption-based pricing models.

⛳️ Requirements

• Minimum of 5 years of experience in a Deal Desk or related role, ideally within enterprise SaaS or financial technology sectors.

• Demonstrated expertise in structuring and reviewing complex SaaS transactions in a rapidly growing, multinational environment.

• Proficient in Salesforce CRM and Salesforce CPQ, or comparable quoting systems.

• Strong analytical abilities, focusing on pricing, discounts, and commercial evaluations.

• Comprehensive understanding of Quote to Order processes within the Lead to Cash lifecycle.

• Experience collaborating cross-functionally with Sales, Revenue Operations, Finance, Legal, Product, or other business divisions.

• Excellent judgment and communication skills, with the capability to influence stakeholders and manage competing priorities.

• Ability to work autonomously in a fast-paced setting and handle high-pressure requests with composure.

• Proven organizational and workload management skills, with the ability to prioritize tasks based on risk and business requirements.

• Proactive in enhancing processes and systems.

• English: Native or equivalent professional fluency.

• Spanish: Required.

• Portuguese: Preferred.

• Familiarity with revenue recognition principles, including GAAP and ASC 606.

• Experience with SaaS and on-premise commercial models, consumption-based CPQ platforms, pricing frameworks, approval processes, scalable Deal Desk operations, and Salesforce enhancements and automation.

🏝️ Benefits

• Bonus.

• Remote work arrangement.

• Interview-process accommodations for disabilities.

• Access to AI tools, workflows, and opportunities for experimentation.

• Commitment to diversity and inclusion.