Analyst II, Epic EHR Application – Beacon

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure, adjust, test, and maintain Epic and other Clinical applications.

• Foster collaborative relationships with hospital leadership, clinical department users, technology teams, and corporate departments.

• Execute complex build and configuration tasks while resolving advanced issues.

• Provide second-tier support to end users.

• Ensure system integrity and reliable application availability and performance.

• Design, verify, document, modify, and refactor intricate software configurations for deployment.

• Play a role in selecting software configuration methods, tools, and techniques.

• Engage in reviews of personal work and lead reviews of colleagues' contributions.

• Investigate and resolve application-related issues.

• Gather application performance statistics and conduct application maintenance.

• Develop and implement test plans and test cases.

• Collaborate across product, systems, or service design and development teams to ensure thorough test coverage.

• Analyze and report on testing activities, results, issues, and risks.

• Assess design options and prototypes to gather user feedback.

• Manage, prioritize, diagnose, investigate, escalate, document, and resolve incidents.

• Contribute to the testing and enhancement of incident management procedures.

• Participate in after-hours on-call rotation as assigned.

⛳️ Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.

• 2 years of relevant experience.

• Epic Certification - Epic Systems required within 6 months of hire.

• Proficiency in configuring, modifying, testing, and maintaining Epic and other Clinical applications.

• Ability to provide second-tier support to end users.

• Skills in application configuration, application support, application testing, clinical applications, IT documentation, relationship building, and resolution management.

• May participate in an after-hours on-call rotation.

🏝️ Benefits

• Up to 22 days of vacation.

• 10 recognized holidays.

• Sick time.

• Competitive health insurance packages offering priority appointments and reduced copays/coinsurance.

• Complimentary Metro transit U-Pass for eligible employees.

• Defined contribution 403(b) Retirement Savings Plan with employee and university contributions starting at 7%.

• Wellness challenges.

• Annual health screenings.

• Mental health resources.

• Mindfulness programs and courses.

• Employee assistance program (EAP).

• Financial resources.

• Access to dietitians.

• 4 weeks of caregiver leave to bond with your new child.

• Family care resources.

• Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with the university.