Senior Data Analyst

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Develop, enhance, and maintain datasets that support automated reporting solutions and measure program performance.

• Assist commercial teams with data requirements for performance evaluations, business planning, and onboarding new business.

• Perform ad hoc analyses to explore and address program-related issues.

• Provide assistance during Quarterly Business Reviews (QBR), business planning sessions, and implementation of launches.

• Oversee integration and analysis of third-party data, including shipping analytics and return-to-sender reconciliations.

• Create and implement datasets for program performance that cater to both internal and client-facing needs.

• Monitor and assess Service Level Agreement (SLA) metrics and program Key Performance Indicators (KPIs).

• Co-develop dashboards that display trends in program performance.

• Deliver data-driven insights to both internal teams and client-facing staff.

• Work collaboratively with internal operations and client-focused Business Intelligence (BI) teams to ensure uniform metrics and reporting.

• Collaborate with BI departments on initiatives related to healthcare analytics.

• Provide performance insights to support operations excellence and commercial teams.

• Contribute to monetization strategies through consulting services and data products.

• Partner with Product Engineering to ensure product features and updates are accurately reflected in datasets.

• Guarantee the accuracy, reliability, and security of performance data.

• Establish data validation and quality control protocols.

• Document data lineage and maintain comprehensive data dictionaries.

• Collaborate with stakeholders to outline business rules and metrics.

• Enhance data management and analytics processes by leveraging industry trends and best practices.

• Act as a vital member of the iBIDADS team, reporting directly to the Executive Director of Data Strategy.

⛳️ Requirements

• A Bachelor's degree in Data Analytics, Statistics, or a relevant field.

• Over 10 years of experience in data analysis, including a minimum of 3 years in healthcare reporting.

• Proficient in SQL and Python.

• Experience in database management.

• Skilled in data visualization tools such as Tableau, Looker, Metabase, Domo, or equivalent.

• Strong grasp of healthcare metrics and reporting standards.

• Experience assisting commercial and operations teams with program performance and opportunity identification.

• Excellent problem-solving abilities and meticulous attention to detail.

• Previous experience in the healthcare sector is preferred.

• Familiarity with R for data manipulation is preferred.

• Knowledge of data warehouse concepts and ETL processes is preferred.

• Understanding of SLA management and performance metrics is preferred.

• Experience working in dual-focused BI environments (both internal and client-facing) is preferred.

• Familiarity with pharmacy management systems and logistics data is preferred.

• Experience with data transfer agreements, data use agreements, and third-party data integration is preferred.

• Experience with cloud-based data platforms is preferred.

• Strong communication skills to effectively convey technical insights to business stakeholders.

• Ability to work autonomously as well as collaboratively within a team.

• Commitment to ongoing learning and keeping abreast of industry developments.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a company match that is immediately vested.

• Generous paid time off policy.

• Flexible work environment.

• Continuous professional development and career advancement opportunities.

• Chance to make a positive impact on the lives of thousands of patients.

• Opportunity to lead at scale, innovate thoughtfully, and foster a lasting culture of excellence.

• Inclusive workplace.

• Equal opportunity employer.