Senior Corporate Enterprise Platform Engineer, Windows

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of and enhance Dropbox’s Windows endpoint platform.

• Optimize provisioning, application delivery, updates, security configuration, and troubleshooting within the endpoint environment.

• Strengthen patch management through testing, controlled rollouts, and remediation efforts.

• Enhance reporting on device health, patching, and configuration, ensuring clear accountability for issue resolution.

• Develop reliable, tested automation for routine operational tasks.

• Advance code-managed endpoint operations utilizing FleetDM, osquery, infrastructure-as-code, and GitOps methodologies where suitable.

• Establish roadmaps, identify dependencies, and balance considerations of security, reliability, employee experience, and team capacity.

• Collaborate with CorpInfra, IAM, Security, and support teams.

• Mentor colleagues, review code and designs, and document reusable practices.

• Function as an individual contributor rather than a people manager.

⛳️ Requirements

• Extensive experience in engineering and managing Windows endpoint environments, with personal accountability extending beyond ticket resolution or standard console administration.

• Profound hands-on experience with Intune throughout the device lifecycle, including configuration and compliance policies, application management, update workflows, and relevant Entra ID dependencies.

• Strong troubleshooting abilities for Windows, encompassing operating system behavior, services, logs, networking, certificates, identity, and security controls; capable of differentiating reported management status from actual endpoint health.

• Recent experience overseeing Windows and third-party application patching, including staged deployment, user-impact validation, failure handling for devices, exceptions, and recovery processes.

• Solid practical skills in PowerShell and familiarity with at least one additional programming language, such as Python, Go, or C#.

• Background in building and maintaining production automation or systems integrations.

• Proven experience using version control, conducting code reviews, implementing automated checks, and managing controlled deployments for operational changes.

• Ability to articulate concepts around safe retries, failure management, secrets management, and configuration drift.

• Competence in independently defining and executing multi-phase projects, prioritizing amidst ambiguity, collaborating across teams, and mentoring fellow engineers.

• Excellent written and verbal communication skills, including the ability to convey concise technical decisions, incident updates, runbooks, and foster effective asynchronous collaboration.

• Preferred: practical experience with FleetDM on Windows; osquery and SQL; infrastructure-as-code; CI/CD; migrations of endpoint-management platforms; familiarity with tools like Automox, Patch My PC, or similar; knowledge of endpoint security controls; experience in distributed, developer-heavy environments.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and flexible work arrangements.

• Opportunities for professional growth and development.

• Inclusive and dynamic work environment.