Senior Consultant, Safety and Reliability

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist client engagements aimed at enhancing High Reliability Organization principles, boosting safety culture metrics, and minimizing clinical errors across various care delivery settings.

• Conduct analyses of payer metrics, authorization patterns, denial rates, and behavioral assessments to uncover root causes and develop actionable recommendations.

• Implement engagement plans punctually and within budget constraints.

• Prepare client deliverables, which include data reviews, quality assessments, and executive presentations.

• Provide training and coaching programs for teams that interact with patients.

• Act as a primary point of contact for project workstreams.

• Establish credibility with client teams, coordinate resources, and oversee project risks.

• Work collaboratively with clinical teams and management to transform complex analytics into process enhancements.

• Communicate risks, recommendations, and progress updates to client management and project leaders.

• Contribute to the development of safety methodologies, training toolkits, and client offerings.

⛳️ Requirements

• Over 10 years of experience in the healthcare industry with a focus on safety and high reliability.

• Proven experience in participating in or leading performance improvement and safety initiatives within healthcare contexts.

• Hands-on experience in coaching, training, or facilitating teams that interact with patients.

• Strong analytical abilities with expertise in Excel, MS Office, and data querying/analytical tools such as SQL, SAS, and Access.

• A bachelor's degree is mandatory.

• Willingness to travel 50–75% of the time (approximately 10 days per month on-site across the United States and selected international locations).

• Previous consulting or experience in safety and reliability implementation is highly preferred.

• A master's degree or clinical background in Nursing, Medicine, Pharmacy, or Safety/Quality/Risk Management is preferred.

🏝️ Benefits

• Qualtrics covers 100% of healthcare benefit premiums for employees and their dependents.

• Variable allowances for wellness, meals, transportation, and additional expenses.

• Comprehensive medical, dental, vision, life, and disability benefits.

• 401(k) plan with matching contributions.

• Paid time off policy.

• Wellness reimbursement program.

• Mental health benefits.

• Experience-based bonuses.

• Potential sign-on bonuses.

• Possible restricted stock units.

• Tailored Career Action Planning.

• Opportunities for career advancement and development of analytical skills.