Senior Consultant, Modern Work Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Support the development and validation of statements of work.

• Facilitate client discovery sessions, workshops, and readiness assessments related to Microsoft 365, Active Directory, Microsoft Entra ID, and endpoint management.

• Establish requirements for Modern Work, M&A objectives, migration scope, dependencies, timelines, and business continuity requirements.

• Create migration strategies, effort estimates, workload sequencing, migration waves, cutover runbooks, rollback or recovery plans, assumptions, exclusions, and acceptance criteria.

• Assess migration tools based on workload coverage, limitations, client constraints, and cost considerations.

• Formulate target-state recommendations and architecture diagrams for the consolidation and separation of Microsoft 365 tenants.

• Oversee hands-on migrations of mailboxes, OneDrive accounts, SharePoint sites, and Teams content.

• Collaborate with engineering teams and vendors while managing permissions, data integrity, and workload-specific limitations.

• Configure Microsoft 365 services and facilitate identity transitions, including Microsoft Entra ID, directory synchronization, and application access.

• Design and implement Microsoft Intune endpoint solutions, encompassing Windows Autopilot, device policies, application deployment and protection, endpoint security, and Windows update management.

• Strategize device enrollment and management transitions for M&A integrations and tenant migrations.

• Conduct pilots, migration testing, cutover validation, troubleshooting, post-migration stabilization, and operational handoff.

• Collaborate with project managers on workstreams, resource allocation, milestones, cutover schedules, client communications, service desk readiness, and user adoption initiatives.

• Manage technical risks, dependencies, scope alterations, licensing, administrative access, application integrations, data retention, and deadlines for transition service agreements.

• Convey decisions, progress updates, risks, and user impacts to both technical and executive stakeholders.

• Enhance reusable migration playbooks, automation processes, packaged solutions, templates, methodologies, and delivery standards.

• Mentor team members and assist in the growth of their technological skill sets.

⛳️ Requirements

• Outstanding customer service abilities.

• Strong technical leadership capabilities with the aptitude to mentor team members.

• Excellent organizational and time management skills, with a keen attention to detail, prioritization, delegation, and deadline management proficiency.

• Ability to thrive in a fast-paced and occasionally stressful environment while managing multiple simultaneous projects.

• Practical expertise in Microsoft 365 administration, design, implementation, and migration across Exchange Online, OneDrive, and Teams, including licensing dependencies.

• Direct experience with Microsoft Intune for Windows endpoints, covering Windows Autopilot, device enrollment, configuration profiles, compliance policies, application packaging and deployment, endpoint security, update policies, PKI, and Cloud PKI.

• Capability to evaluate current device management environments and resolve provisioning, policy, application, and access challenges.

• Proficiency in PowerShell for Microsoft 365 administration, reporting, and migration automation; familiarity with Microsoft Graph is a plus.

• Hands-on expertise with Quest and AvePoint as the primary migration toolset is required.

• Familiarity with ForensIT, BitTitan, and PowerSync Pro is preferred.

• Strong understanding of Active Directory, Microsoft Entra ID, hybrid identity, directory synchronization, UPN and domain modifications, authentication, Conditional Access, and the impacts of migration on sequencing and user access.

• Exceptional problem-solving and troubleshooting skills.

• Strong communication, interpersonal, and presentation abilities.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

• Over 8 years of experience in Microsoft Modern Work consulting, Microsoft 365 engineering, or enterprise migrations, including technical leadership of complex client engagements.

• Proven track record of delivering Microsoft 365 tenant-to-tenant migrations for mergers, acquisitions, divestitures, or enterprise consolidation, involving discovery, coexistence, workload and identity sequencing, cutover, and post-migration support.

• Relevant Microsoft certifications in Microsoft 365 administration, identity and access, endpoint management, or collaboration.

• Ability to remain seated at a desk and work on a computer for extended periods.

• Capacity to lift up to 15 pounds occasionally.

🏝️ Benefits

• Equal opportunity employer.

• Reasonable accommodations for employees with disabilities, upon request and barring undue hardship.