Senior Compliance Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the enterprise regulatory calendar, encompassing filing deadlines, license renewals, committee schedules, exam dates, and training obligations.

• Manage an advance-notice cycle and escalate any items at risk of delay before they become overdue.

• Act as the primary internal liaison for TPA licensing and Secretary of State vendors.

• Gather necessary documentation, monitor filings through approval processes, and address deficiency notices.

• Keep an independent state-by-state record of license statuses, numbers, expiration dates, and fees.

• Oversee designated responsible person/producer assignments and ensure vendors meet deadlines and service standards.

• Provide lifecycle support for the Compliance Committee and its sub-committees, including scheduling, agendas, materials, minutes, and decision logs.

• Maintain committee charters, rosters, and work plans.

• Prepare executive reporting packages for the Board Audit Committee.

• Prepare and submit regulatory filings owned by Compliance.

• Maintain consistent filing playbooks and reconcile submitted filings against those required.

• Operate the centralized Compliance intake queue by logging, triaging, routing, and tracking items to completion.

• Assist with incident management, including PHI incidents, alongside Privacy and Information Security.

• Generate intake and incident reports detailing volume, aging, closure rates, and emerging themes.

• Support regulatory change management by documenting alerts and rule changes, routing impact assessments, and tracking implementation tasks.

• Coordinate external regulatory audits and market conduct examinations.

• Manage document requests, evidence collection, response tracking, and remediation until closure.

• Ensure audit-ready documentation is maintained across all functions.

⛳️ Requirements

• A minimum of 5 years of experience in compliance, regulatory operations, insurance licensing, legal operations, or a similar administrative and operational position within a regulated industry.

• Proven experience managing deadline-driven regulatory processes with external repercussions for missed deadlines.

• Strong judgment in handling confidential and sensitive information.

• Over 5 years of hands-on experience with entity licensing, state registrations, or analogous regulatory processes.

• More than 5 years of experience collaborating with outsourced service providers or similar independent internal or external entities.

• At least 5 years of experience supporting formal governance or committee activities, including agenda preparation, minute-taking, and action item tracking.

• Over 5 years of strong document and records management skills, including version control and audit-ready writing.

• More than 2 years of advanced proficiency with Microsoft 365 and/or Google Workspace.

• Ability to create effective trackers and clear reporting formats.

• Experience in health insurance, third-party administration, ICHRA, or health benefits administration.

• Familiarity with HIPAA Privacy and Security, ACA, and ERISA as they relate to benefits administration.

• Experience with governance, risk, and compliance platforms, contract lifecycle management tools, or e-signature workflows.

• Background in supporting market conduct examinations, SOC audits, or comparable third-party assessments.

• Relevant certifications such as CCEP, CHC, CIPP/US, or an insurance licensing designation.

🏝️ Benefits

• Coverage for alternative medicine.

• Flexible paid time off (PTO).

• Up to 16 weeks of paid parental leave.

• Paid holidays.

• 401(k) program.

• Transportation benefits.

• Education reimbursement.

• 2 days of paid paw-ternity leave.

• Standard health and wellness benefits.