Senior Cloud Platform – Infrastructure Engineer

This is a fully remote position, open to applicants in South Carolina, +1 more state.

📋 Description

• Design, implement, support, and enhance hybrid infrastructure environments that encompass both on-premises and Microsoft Azure platforms.

• Oversee compute, networking, storage, identity, security, and virtualization services.

• Aid in infrastructure modernization, migration, and initiatives for cloud adoption.

• Construct and maintain infrastructure solutions that are highly available, scalable, and secure.

• Assess and integrate emerging technologies and services.

• Execute infrastructure upgrades, patching, capacity planning, and optimization of performance.

• Provide support for infrastructure and cloud services that power the Homeowner Portal and additional applications.

• Collaborate with development teams to create scalable, resilient, and secure application hosting environments.

• Support web applications, APIs, authentication services, databases, and platform services.

• Implement and manage Azure Front Door, Application Gateway, WAF, load balancers, and associated services.

• Monitor and enhance application performance, availability, and user experience.

• Participate in application deployments, release management, and reviews for production readiness.

• Develop and sustain Infrastructure as Code solutions.

• Automate processes related to infrastructure provisioning, configuration management, and operations.

• Create scripts, workflows, and deployment pipelines.

• Support CI/CD practices and automation in deployment.

• Assist with routing, switching, VPN connectivity, firewalls, DNS, DHCP, and network security services.

• Design and support secure hybrid-cloud networking architectures.

• Support Entra ID, Conditional Access, MFA, and principles of Zero Trust security.

• Collaborate with security teams to meet compliance and regulatory requirements.

• Design and maintain architectures that are highly available and fault-tolerant.

• Implement high availability, load balancing, redundancy, and both active/passive or active/active failover solutions.

• Develop, maintain, and test disaster recovery (DR) and business continuity planning (BCP) strategies.

• Support recovery time objectives (RTO) and recovery point objectives (RPO) for critical business services.

• Participate in disaster recovery testing, failover exercises, and validation of recovery processes.

• Support enterprise backup and recovery solutions.

• Provide advanced technical assistance for incidents related to infrastructure, cloud, networking, and platforms.

• Conduct root cause analysis and implement corrective measures.

• Engage in incident response and management of major outages.

• Ensure service levels, availability targets, and objectives for customer satisfaction are met.

• Collaborate with vendors and third-party partners to resolve issues and enhance services.

⛳️ Requirements

• Over 5 years of experience in designing, implementing, and supporting enterprise infrastructure environments.

• More than 3 years of experience in supporting Microsoft Azure cloud environments.

• Experience with hybrid cloud and on-premises infrastructure architectures.

• Strong knowledge of routing, switching, DNS, DHCP, VPNs, load balancing, and network security.

• Experience in supporting highly available and mission-critical production environments.

• Experience with customer-facing web applications and digital platforms.

• Excellent troubleshooting and problem-solving abilities across various technology domains.

• Experience with Microsoft Azure, Microsoft 365, Entra ID (Azure AD), Intune, Conditional Access, MFA, Azure Virtual Networks, Azure Front Door, Azure Application Gateway, WAF, Azure Load Balancer, Azure Monitor, Log Analytics, and Application Insights.

• Familiarity with VMware vSphere, virtual networking, enterprise storage platforms, and backup and recovery solutions.

• Strong experience with PowerShell scripting.

• Experience in infrastructure automation and Infrastructure as Code methodologies.

• Familiarity with Git-based source control platforms.

• Knowledge of Azure DevOps, GitHub Actions, or similar CI/CD platforms.

• Experience in building automated deployment and operational workflows.

• Strong understanding of BCP and DR principles.

• Experience implementing failover, redundancy, backup, recovery, and resiliency solutions.

• Knowledge of Azure Site Recovery, VMware SRM, Zerto, or similar platforms.

• Understanding of disaster recovery testing and validation of recovery processes.

• Experience with Terraform, Bicep, ARM Templates, or similar Infrastructure as Code technologies.

• Experience with Kubernetes or Azure Kubernetes Service (AKS).

• Experience with Azure App Services and cloud-native application hosting platforms.

• Experience supporting SQL platforms and cloud database services.

• Familiarity with observability and monitoring tools such as Grafana, Datadog, or Splunk.

• Understanding of OWASP security principles and best practices for secure application delivery.

• Experience with API management and integration platforms.

• Cloud architecture experience with customer-facing SaaS or web-based platforms.

• Bachelor’s degree in information technology, Computer Science, Engineering, or a related technical field; equivalent experience will also be considered.

• Relevant certifications in Microsoft, VMware, networking, cloud, or security are preferred.

🏝️ Benefits

• Competitive compensation plan.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401K.

• Company-provided short-term disability.

• Employee assistance program.

• Wellness program.

• Comprehensive benefits package.

• Opportunities for career development.