Head of Platform and Infrastructure Engineering

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop and uphold a long-term vision alongside a six-month roadmap for Platform & Infrastructure.

• Expand the Platform & Infrastructure team by recruiting individual contributors and managers, and formulating a headcount strategy.

• Assess the necessity for specialized roles, such as Database Administrator.

• Foster and sustain an exceptional relationship with Product Engineering.

• Empower Product Engineering to operate efficiently without sacrificing performance or reliability.

• Evaluate and enhance monitoring and incident management procedures.

• Improve uptime metrics and enhance coordination with Support during incidents.

• Maintain relationships with vendors and negotiate pricing for AWS, ClickHouse, Datadog, and Braintrust.

• Supervise managers and likely recruit a manager within the first six months.

• Potentially oversee developer experience and developer tools, establishing a dedicated DevEx team.

• Direct the strategy for Platform & Infrastructure performance and reliability.

• Contribute to preserving Ashby’s engineering culture, emphasizing speed, quality, autonomy, and ownership.

• Deliver product, feature, and infrastructure modifications within the first three months.

• Develop and refine a six-month onboarding program.

• Conduct 30-day, 60-day, 90-day, and six-month evaluations with the CTO.

• Engage in a five-round interview process along with reference checks.

⛳️ Requirements

• Significant leadership role during a high-growth phase, either as an IC Lead or Engineering Leader.

• Proven experience in making high-quality decisions under pressure while balancing immediate solutions with long-term investments.

• Demonstrated experience in hiring and establishing hiring processes, including designing interviews, interview loops, and leading hiring strategies.

• Strong track record of collaboration with Product Engineering, Product, Sales, or Support teams.

• Proficient knowledge of platform and infrastructure technologies, networking, and hardware.

• Familiarity with Kubernetes, traffic flow between Load Balancers and Pods, and the interactions between underlying hardware and cloud abstractions.

• Exceptional communication skills, particularly in written form.

• Experience in managing managers.

• Comfortable overseeing a team that spans from the Americas West Coast to Europe.

• Must reside within the PST-GMT time zone.

• Passionate about coding and staying current with technology trends.

• Capable of leading engineering departments, defining, and evolving culture and processes.

• Experience or willingness to manage developer experience and developer tools; if absent, DevEx will report to Product Engineering.

• Willing to participate in a technical screen pairing using Ashby's codebase.

• Must provide references from a previous manager, two direct reports, and a peer in Engineering.

• Educational credentials are not specified.

🏝️ Benefits

• Competitive salary and equity.

• 10-year exercise window for stock options.

• Unlimited PTO.

• At least 12 weeks of fully paid parental leave; outside the US, this may be extended to align with regional laws.

• Generous budget for equipment, software, and office furniture.

• $100/month education budget; higher costs for items such as conferences are covered with managerial approval.

• In Canada: comprehensive supplemental health insurance for you and your dependents, fully funded by Ashby.

• A remote, low-meeting, high-ownership culture with flexible workday and week structures.

• Freedom to set your own hours.

• In-person department and company meetings at least twice a year.

• Small budget available for meeting colleagues in your city or region.

• Unlimited token budget for AI developer tooling.

• Competitive salary and bonus structure.

• Equity options.

• Bonus incentives.