Senior Clinical Specialist, Superficial Venous Interventions

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver comprehensive technical support for Superficial Venous Interventions products and associated procedures.

• Assist sales representatives by providing customer product training and coverage for critical cases.

• Educate physicians, nurses, technicians, surgeons, interventional radiologists, and other clinical personnel.

• Train clients on superficial venous ultrasound, Closure System, Closure Fast, RFS, RFG2, VenaSeal, and accompanying supplies.

• Conduct in-services on ultrasound and products, mock cases, case coverage, and training for field employees.

• Offer case support to drive business growth.

• Collaborate with physicians and lab/office staff on the selection of cases.

• Investigate and address site customer complaints, developing solutions, reports, and recommendations.

• Enhance territory sales strategies through in-servicing, market development, inventory support, purchase-order collection, and technical case assistance.

• Educate CVG sales and clinical teams on peripheral products and share best practices.

• Engage in company-sponsored training and educational initiatives.

• Maintain up-to-date technical knowledge and skills.

• Provide feedback to Research and Development regarding product performance and potential enhancements.

• Collaborate with Sales to create site-specific strategies for established U.S. accounts.

• Develop tools and tactics to enhance the effectiveness of sales strategies.

• Visit hospitals, surgery centers, and physician offices as required.

• Keep the manager updated on schedule and workload changes.

• Comply with financial, regulatory, and quality standards.

⛳️ Requirements

• High school diploma and 8+ years of experience OR an Associate’s degree and 6+ years of experience OR a Bachelor’s degree and 4+ years of experience.

• Preference for candidates with ultrasound and/or venous experience.

• Experience as a Registered Vascular Technician (RVT) is preferred.

• Comprehensive understanding of medical terminology, medical procedures, and the medical device industry.

• Exceptional customer service abilities.

• Strong interpersonal, written, and verbal communication skills.

• Proficient in using a PC.

• Expertise in Microsoft Outlook, Excel, Word, and PowerPoint.

• Strong project management capabilities and experience in coordinating programs.

• Ability to manage multiple tasks/projects in a fast-paced environment while meeting deadlines.

• Willingness to travel domestically over 50% by car, plane, or other means of transportation.

• Capability to lift/carry up to 20 pounds.

• Ability to sit, stand, or walk for 6–8 hours per day.

• Competence in operating a moving vehicle.

• Willingness to wear all required personal protective equipment (PPE).

• Ability to work in hospitals, surgical centers, and physician offices.

• Willingness to travel by car or plane a minimum of 80% of the time.

• Ability to conduct company business outside regular Monday–Friday, 8:00 a.m.–5:00 p.m. hours.

• Must possess a valid driver’s license and an active vehicle insurance policy.

• For degrees obtained outside the United States, the degree must comply with 8 C.F.R. § 214.2(h)(4)(iii)(A).

• Must have unrestricted U.S. work authorization at the time of hire and throughout employment; sponsorship is not available below the Principal level.

🏝️ Benefits

• Competitive salary and a flexible benefits package.

• Sales Incentive Plan (SIP).

• Health insurance.

• Dental insurance.

• Vision insurance.

• Health Savings Account.

• Healthcare Flexible Spending Account.

• Life insurance.

• Long-term disability leave.

• Dependent daycare spending account.

• Tuition assistance/reimbursement.

• Simple Steps global well-being program.

• Incentive plans.

• 401(k) plan with employer contribution and matching.

• Short-term disability.

• Paid time off.

• Paid holidays.

• Employee Stock Purchase Plan.

• Employee Assistance Program.

• Non-qualified Retirement Plan Supplement.

• Capital Accumulation Plan for eligible employees.