Senior Clinical Data Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the creation of ComPsych's program focused on measuring clinical outcomes and client experiences.

• Manage the continuous collection of clinical outcomes and client experience data across both domestic and international service lines, which include global intake centers and partners.

• Develop and sustain survey platforms, encompassing survey design, routing logic, and ensuring data integrity.

• Identify, collect, and integrate data from various disconnected sources into a cohesive reporting format.

• Define and establish calculation methodologies for clinical outcome and experience metrics.

• Design and implement scorecards and reporting frameworks for clinical outcomes and client experiences.

• Take ownership of recurring outcomes and experience reports intended for clinical and operations leadership.

• Analyze trends, anomalies, and insights to enhance service delivery, customer impact reports, and strategic research inquiries.

• Merge outcomes and experience data with provider network data to reveal performance gaps and enhance the quality of external networks.

• Collaborate with the clinical research team on special research projects, white papers, and thought leadership initiatives.

• Assist leadership in the ongoing improvement of clinical workflows and programs while identifying opportunities for operational efficiency and clinical innovation.

• Execute other tasks and responsibilities as assigned.

⛳️ Requirements

• A Bachelor's degree in statistics, public health, psychology, data science, or a related field is required; a Master's degree is preferred.

• More than 5 years of experience in research, analytics, or data-driven quality improvement, ideally in a clinical, behavioral health, or healthcare setting.

• Extensive knowledge of statistical methods and data interpretation within applied research contexts.

• Required proficiency in Microsoft Office and Power BI.

• Familiarity with survey platforms such as Alchemer or LimeSurvey, including survey construction, logic/routing, and data export functionalities.

• Proven ability to manage deliverables from data collection to final reporting, including proactive communication regarding timelines, risks, or data limitations to stakeholders.

• Exceptional attention to detail and accuracy in data management, analysis, and reporting.

• Capability to work both independently and collaboratively across diverse teams.

• Ability to translate complex data into clear, actionable insights for both clinical and non-clinical stakeholders.

• Strong organizational and project management abilities, with the capacity to juggle multiple priorities and deadlines.

• Excellent interpersonal and communication skills.

• Reliable high-speed internet connection and a workspace free from distractions, disruptions, or noise are essential.

• Must be comfortable appearing on camera during work-related training sessions, meetings, and/or events.

• Ability to sit or stand at a desk for extended periods while utilizing a computer.

🏝️ Benefits

• Comprehensive benefits package.

• Paid Time Off (PTO).

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) plan with matching contributions.

• Extensive Employee Assistance Program (EAP).

• Wellness program.