Senior Client Director – Germany

This is a fully remote position, open to applicants in Germany.

📋 Description

• Act as the commercial owner and strategic collaborator for a range of high-value customer accounts

• Foster customer loyalty, enhance product utilization, and drive revenue growth

• Serve as a trusted advisor, boosting customer value and promoting the adoption of Tealium products and services

• Oversee coordination among Implementation Engineering, Solution Consulting, Support, Product, and Marketing teams

• Utilize AI-driven analytics tools and health indicators to pinpoint usage gaps and mitigate commercial risks

• Cultivate multi-faceted relationships with decision-makers and influential stakeholders

• Deliver expansion proposals that connect customer goals with platform capabilities and demonstrable ROI

• Collaborate with technical specialists to evaluate implementation success and unlock enterprise use cases

• Manage commercial negotiations, contract finalization, and renewal projections

⛳️ Requirements

• Applicants must be based in Germany

• Proficiency in both German and English is mandatory

• Minimum of 7 years in customer-facing positions within SaaS, Customer Data Platforms (CDP), Tag Management, Data Clouds, or Digital Marketing environments

• Demonstrated ability to gain credibility with decision-makers and develop data-driven business proposals

• Outstanding cross-functional collaboration abilities

• Project and program management skills overseeing complex customer initiatives

• Technical fluency in translating intricate data architecture concepts into business outcomes

• Experience utilizing AI tools and predictive analytics

• Flexible, resourceful problem-solving mindset and dedication to ongoing learning

• Strong negotiation skills and polished communication abilities

• Willingness to travel up to 25%

🏝️ Benefits

• Eligibility for performance-based bonuses

• Equity options available

• 15 hours of paid work time annually for volunteer activities and initiatives

• Remote-first work environment

• Stipends for new hires to purchase home office equipment

• Equity grants for new hires

• Paid time off

• Extended paid parental leave

• Company holidays

• Health and wellness programs addressing physical, mental, social, and financial well-being

• Opportunities for professional development

• Access to over 6,000 on-demand courses

• Manager and leadership development initiatives

• Competitive market health and related benefits programs