Associate Director, ATC Contracting and Onboarding

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee the contracting process for Authorized Treatment Centers that support the company’s CAR T therapy.

• Manage the complete onboarding and operational readiness process from initial engagement through to contracting, readiness assessment, training, and authorization.

• Act as the main coordination point between treatment centers and internal departments.

• Handle ATC contracting from the initiation of contracts to their execution.

• Serve as the primary business liaison for treatment centers during the development and negotiation of contracts.

• Facilitate the creation, review, negotiation, and execution of Master Services Agreements and other related contracts.

• Coordinate the internal evaluation of treatment center contract requests across various departments including Legal, Finance, Quality, Compliance, Market Access, Patient Services, Account Management, and CAR T Operations.

• Monitor contract status, outstanding issues, internal approvals, and actions from treatment centers.

• Provide support for contract templates, negotiation guidelines, decision-making pathways, and additional tools.

• Coordinate Quality Agreements and associated documentation.

• Maintain final contracts and documentation within approved company systems.

• Create and sustain site-specific onboarding plans, timelines, deliverables, dependencies, and expected authorization dates.

• Lead cross-functional meetings with treatment centers and internal stakeholders.

• Organize onboarding activities such as accreditation verification, apheresis and cell therapy readiness, pharmacy and product receipt readiness, chain of identity and custody processes, system access, data exchange, financial workflows, patient services, product handling, training, and quality/compliance documentation.

• Keep ATC readiness checklists and supporting documents up to date.

• Identify risks, gaps, and dependencies while coordinating timely resolutions.

• Prepare centers for final readiness reviews and manage internal authorization processes.

• Support newly authorized centers through their initial implementation and early operational tasks.

• Direct cross-functional onboarding efforts involving Account Management, CAR T Operations, Quality, Medical Affairs, Market Access, Legal, Information Technology, Supply Chain, Patient Services, Finance, and Compliance.

• Define ownership, milestones, decision points, and escalation pathways for each ATC.

• Maintain a comprehensive overview of contracting and onboarding progress across the ATC network.

• Develop dashboards and status reports for leadership purposes.

• Facilitate governance meetings and document decisions, responsible parties, and deadlines.

• Cultivate relationships with treatment center contracting, legal, quality, pharmacy, finance, information technology, apheresis, nursing, and cell therapy stakeholders.

• Ensure clear, consistent, and timely communication with treatment centers.

• Document lessons learned and suggest improvements for processes, tools, templates, and training.

• Maintain thorough and inspection-ready documentation of ATC onboarding and authorization activities.

• Report to the Director, Launch Excellence – US Biomedicine.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree is preferred.

• At least 8 years of relevant experience in the pharmaceutical/biotech, healthcare, clinical research, or hospital sectors.

• Direct experience in supporting the activation or operational readiness of Authorized Treatment Centers for a commercial cell therapy, gene therapy, or other complex specialty therapies.

• Experience in coordinating cross-functional initiatives that involve Quality, Medical Affairs, Market Access, Legal, Information Technology, Supply Chain, and Patient Services.

• Proven experience in facilitating Master Services Agreements, Quality Agreements, or similar contracts with healthcare institutions or external partners.

• Strong understanding of treatment center operations, including programs related to cell therapy or stem cell transplants, apheresis, pharmacy, institutional quality standards, and FACT accreditation.

• Experience in identifying operational risks, tracking complex deliverables, and ensuring activities are completed across multiple stakeholders.

• Demonstrated ability to manage relationships with academic medical centers and other complex healthcare institutions.

• Strong program management, communication, negotiation, and stakeholder engagement skills.

• Ability to influence and foster accountability without direct reporting authority.

• Capability to manage multiple centers and priorities in a dynamic launch environment.

• Willingness to travel to treatment centers and company meetings as needed.

• Possess strategic-commercial insight.

• Excellent executive communication abilities.

• High level of accountability and an ownership mindset.

• Operational flexibility in patient-critical settings.

• Advanced problem-solving and risk management skills.

• Capacity to balance hands-on execution with strategic planning.

• Must have a home office setup that is temperature controlled.

• Must be mobile to visit customer locations.

• Must be capable of occasionally lifting and/or moving up to 50 pounds.

• Must be able to manage multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.

🏝️ Benefits

• Performance-based incentives.

• Health insurance.

• Vision insurance.

• Dental insurance.

• 401(k) plan.

• Potential bonuses, commissions, or car allowance for eligible positions.