Senior Claims Specialist, Construction Defect

atCrum & ForsterRemoteUS flagNew JerseyFull-timeClaims SpecialistSenior$58.7k – $110.2k/year

Posted Oct 1

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Receive assignments for claims and assess the applicability of coverage.

• Analyze complex coverage issues.

• Draft letters for reservations of rights and declinations of coverage.

• Determine the appropriate method and extent of investigation for each claim in accordance with company Best Practices.

• Review and oversee claim files to ensure adequacy and promptness in investigation, evaluation, and reserving.

• Maintain a timely diary for every claim.

• Evaluate and adjust claims within the adjuster's authority level.

• Communicate technical matters to supervisors or management.

• Assess and manage litigated claims, deciding on their handling and resolution.

• Consult with the designated management or Coverage unit on claims needing assistance or surpassing authority limits.

• Evaluate risk transfer potential and address tender issues.

• Assess recovery potential and actively pursue recovery opportunities.

• Ensure fair and prompt adjustment and management of assigned claims through to resolution.

• Deliver exceptional customer service to agents, insured individuals, and others throughout the claims process.


⛳️ Requirements

• A minimum of 3 years of experience in Construction Defect claims or similar legal roles.

• A Bachelor’s degree is required or equivalent professional experience.

• Possession of an insurance designation and/or completion of insurance-related courses is advantageous.

• Must obtain and maintain the necessary state licenses.

• Strong verbal and written communication skills are essential.

• Capability to communicate effectively with all organizational levels.

• Proficient in the Microsoft Office suite of programs.

• Occasional travel may be required.


🏝️ Benefits

• Competitive compensation package.

• Generous employer match for 401K contributions.

• Employee Stock Purchase plan with employer matching.

• Generous Paid Time Off policy.

• Comprehensive health, dental, and vision benefits.

• Wellness programs focused on physical, mental, and financial wellbeing.

• Tuition reimbursement opportunities.

• Support for industry-related certifications and professional training.

• A dynamic, ambitious, fun, and exciting work environment.

• Matching donation program.

• Volunteer opportunities available.

• Employee-driven corporate giving initiatives.

• Special accommodations and a commitment to an inclusive, diverse workplace.

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