Senior Claims Specialist – Claims Technical Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a portfolio of intricate commercial casualty claims, which includes construction defects, accidents on construction sites, contractor liability, premises liability, and excess/umbrella exposures.

• Investigate, assess, and resolve claims that involve substantial damages, complex liability matters, and extensive litigation.

• Analyze policy coverage and draft comprehensive coverage position letters, reservation of rights letters, and coverage determinations.

• Manage New York contractor claims, including those related to New York Labor Law exposures and associated construction liability issues.

• Direct litigation strategy in collaboration with defense counsel, participating in mediations, arbitrations, depositions, settlement conferences, and trials as necessary.

• Establish and uphold suitable reserves, ensuring precise claim valuation and prompt reserve recommendations.

• Assess liability, damages, risk transfer opportunities, and exposure throughout the duration of a claim.

• Work in partnership with underwriting, legal, and other internal stakeholders to guarantee consistent claim handling and exceptional customer service.

• Effectively communicate intricate claim developments, coverage positions, and litigation strategies with insureds, brokers, attorneys, and business partners.

• Monitor claim trends and identify potential exposure issues that may affect overall portfolio performance.

• Ensure compliance with company protocols, regulatory requirements, and industry best practices.

• Contribute to team initiatives and provide technical expertise during complex claim discussions and efforts toward claim handling excellence.

⛳️ Requirements

• Bachelor's degree or an equivalent combination of education, training, and relevant claims experience.

• Typically, 8+ years of experience in commercial casualty claims, with considerable exposure to construction-related claims and litigated matters.

• Experience managing New York contractor claims and familiarity with New York Labor Law exposures is highly preferred.

• Proven expertise in coverage analysis, drafting coverage positions, and navigating complex claim investigations and resolutions.

• Extensive experience in litigation management, including close collaboration with defense counsel and overseeing claims through trial, mediation, or arbitration.

• Outstanding written, verbal, and interpersonal communication skills, with the capability to clearly explain complex coverage and claim issues.

• CPCU designation or other advanced insurance credentials are preferred.

• Candidates must have authorization to work in the United States without the need for current or future sponsorship.

• Maintain necessary adjuster licenses and fulfill continuing education requirements.

🏝️ Benefits

• Medical coverage

• Dental coverage

• Vision coverage

• Wellness plans

• Parental leave

• Adoption assistance

• Tuition reimbursement

• Paid Time Off

• Paid holidays

• 401(k) plan with company match

• Employee stock purchase plan

• Commuter benefits