Senior Claims Representative – Bodily Injury

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee a portfolio of claims to assess compensability and liability.

• Organize and execute claim investigations to verify coverage and ascertain liability, compensability, and damages.

• Evaluate and negotiate suitable claim settlements and reserves within designated authority.

• Participate in arbitrations, mediations, depositions, or trials as required.

• Communicate moderately complex coverage and settlement details to insured individuals, claimants, and external stakeholders.

• Approve payments within assigned authority limits and ensure prompt disbursement.

• Keep precise and comprehensive claim files, including correspondence, reports, and settlement agreements.

• Carry out additional responsibilities as assigned.

⛳️ Requirements

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field, or equivalent experience.

• At least 5 years of experience in handling property and casualty claims.

• Completion of, or ongoing progress towards, a professional designation is preferred, such as Associate in Claims (AIC).

• Strong analytical, negotiation, and problem-solving abilities.

• Familiarity with insurance policies, coverage, and claims handling protocols.

• Understanding of industry laws and regulations.

• Capability to organize and prioritize caseloads, ensuring timely claims resolution.

• Exceptional interpersonal and communication skills.

• Ability to cultivate relationships and lead negotiations effectively.

• Proven capacity to manage confidential information with discretion.

• Must be authorized to work in the United States without the need for current or future sponsorship.

🏝️ Benefits

• Medical, dental, and vision coverage.

• Wellness plans.

• Parental leave.

• Adoption assistance.

• Tuition reimbursement.

• Paid Time Off.

• Paid holidays.

• 401(k) plan with company match.

• Employee stock purchase plan.

• Commuter benefits.