Senior Claim Specialist – General Liability

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Manage a portfolio of moderately complex property and casualty claims from initial intake through to resolution.

• Perform comprehensive investigations, which include collecting statements, reviewing policy coverage, and analyzing pertinent documentation.

• Assess exposure and potential liability based on policy language and factual circumstances.

• Negotiate settlements within authorized limits while ensuring cost management and fairness.

• Keep precise documentation, claim notes, and reports in accordance with internal standards.

• Work collaboratively with internal teams, legal advisors, and external vendors as necessary.

• Ensure adherence to applicable regulations, internal policies, and service-level agreements.

• Deliver responsive communication and exceptional service to policyholders, brokers, and other stakeholders.

⛳️ Requirements

• Fluency in the English language is required.

• 2 to 4 years of relevant experience in claims handling.

• Proven knowledge of property and casualty insurance principles.

• Experience with claims management systems and standard office software.

• Possession of appropriate state adjuster license(s) is required or the ability to obtain them within a specified timeframe.

• Skills in claims investigation and evaluation.

• Understanding of insurance policy interpretation and coverage analysis.

• Proficiency in negotiation and settlement processes.

• Capability to manage multiple claims and meet deadlines effectively.

• Strong verbal and written communication skills.

• Analytical and problem-solving abilities.

• Proficiency in claims systems and Microsoft Office Suite.

• Customer service orientation with a keen attention to detail.

• Preferred: Bachelor’s degree in Business, Insurance, Risk Management, or a related field.

• Preferred but not mandatory: Industry certifications such as Associate in Claims (AIC) or completion of CPCU coursework.

🏝️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance.

• Tax-advantaged savings accounts.

• 401(k) plan with company match.

• Paid company holidays.

• Vacation and sick days.

• New parent leave.

• Restricted stock units for eligible positions.

• Deferred compensation plan for eligible positions.