Senior Business Development Strategy – Operations Specialist

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Lead small to medium-sized workstreams that concentrate on CRM optimization, enhancements in reporting, process improvements, and initiatives related to business operations by managing timelines, coordinating stakeholders, and monitoring deliverables.

• Assist Corporate Strategy and Business Development leadership in executing growth initiatives, market planning activities, and essential business priorities by collecting data, drafting presentations, maintaining planning materials, and tracking action items.

• Collaborate with Finance and Operations to aid in revenue forecasting, pipeline analysis, and business performance reporting by validating CRM data, maintaining reports, and preparing recurring dashboards and performance summaries.

• Partner with IT and business stakeholders to support CRM governance, system enhancements, and user adoption by documenting requirements, coordinating testing, monitoring data quality, and resolving user issues.

• Develop and sustain key performance indicators, scorecards, business processes, and governance documentation that enhance visibility, accountability, and organizational effectiveness.

• Prepare analyses, reports, and recommendations to support business planning and executive decision-making by compiling data, conducting trend analysis, and documenting findings.

• Facilitate operational improvement and change management initiatives by coordinating project activities, maintaining project plans, developing communication and training materials, and tracking implementation progress and adoption metrics.

• Operate under the supervision of the Director of Business Development Strategy & Operations with moderate oversight.

⛳️ Requirements

• Bachelor's degree in Business, Communications, Marketing, Engineering, or a related field.

• Over 5 years of experience in program/project management, business operations, consulting, or a related area.

• Strong planning, organizational, and project management capabilities with the ability to handle multiple priorities simultaneously.

• Exceptional written, verbal, and presentation communication skills.

• Proven ability to cultivate collaborative relationships across departments and communicate effectively with stakeholders at all levels of the organization.

• Strong analytical skills with the capacity to organize, interpret, and convey business information.

• Experience in creating executive presentations, reports, dashboards, and business communications.

• Proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook.

• Familiarity with CRM platforms, reporting tools, or project management software.

• Keen attention to detail with the ability to manage competing priorities in a dynamic environment.

• Willingness to travel up to 20% is required.

🏝️ Benefits

• Comprehensive benefits package.

• Employee Stock Ownership Plan (ESOP).

• 401k retirement plan.

• Annual bonus program based on performance, profitability, and achievement.

• 17 paid time off (PTO) days per year plus 10 paid holidays.

• Medical, Dental, and Vision Insurance.

• Term Life, Accidental Death & Dismemberment (AD&D) Insurance, and Voluntary Life Insurance.

• Disability Income Protection Insurance.

• Pre-tax Flexible Spending Plans for Health and Dependent Care.

• Charitable Giving Match through the Rosendin Foundation.