Senior Business Consultant, French

This is a fully remote position, open to applicants in Slovakia, +1 more country.

📋 Description

• Become an expert in the Bloomreach Engagement platform.

• Provide leadership and direction for the business consultancy practice in the United States.

• Assist clients in the ongoing enhancement of their websites, shops, or applications.

• Conduct audits of web pages and online stores.

• Design, execute, and analyze A/B tests.

• Recommend modifications to improve customer experience and boost conversion rates.

• Engage with clients and educate them on utilizing the CDP platform.

• Suggest product enhancements and compile reports to aid in business decisions and project assessments.

• Oversee the implementation of client applications, websites, or online shops.

• Maintain regular communication with clients through online channels and on-site visits.

• Leverage AI tools to enhance efficiency in daily tasks.

• Collect business requirements, establish data structures, manage data migration, and deploy automated programs.

• Provide advice to clients on e-commerce, analytics, data management, digital marketing, marketing automation, email, and mobile technologies.

• Foster client relationships, optimize platform usage, and enhance KPIs and ROI.

• Develop business strategies and roadmaps in collaboration with Customer Success Managers.

• Work with internal teams to improve product-focused services and promote process enhancements.

⛳️ Requirements

• A minimum of 1 year of experience in B2B and/or B2C contexts, whether in a vendor, agency, in-house eCommerce, or another client-facing capacity.

• A curious mindset and a commitment to rapid learning.

• Preferred working knowledge of a marketing technology or customer engagement platform, such as Bloomreach Engagement, Salesforce Marketing Cloud, Klaviyo, Adobe, Braze, or Emarsys.

• A background in performance marketing or as a CRM manager is a significant advantage.

• Experience with online analytics, marketing automation, personalization, campaigns, or similar fields is beneficial.

• A strong enthusiasm for AI is a distinct advantage.

• Practical experience with LLMs, AI Agents, or MCPs is advantageous.

• Ability to work independently, stay organized, and manage uncertain situations effectively.

• Proficiency in French in addition to English is preferred.

🏝️ Benefits

• A high degree of freedom and trust; no requirement to clock in and out, adhere to corporate rules, or navigate lengthy approval processes.

• Flexible working hours.

• Virtual-first work environment with Bloomreach Hubs located across three continents.

• Company-sponsored events.

• Five paid days off for volunteering.

• People Development Program featuring personal development workshops.

• Support from a communication coach.

• Leader Development Program offering feedback, coaching, and follow-up check-ins.

• An annual professional education budget of $1,500 for books, courses, certifications, and more.

• Employee Assistance Program providing access to counselors.

• Subscription to a calm sleep and meditation app.

• An additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Availability of Restricted Stock Units or Stock Options based on role, seniority, and location.

• Company performance bonus.

• Employee referral bonus of up to $3,000.

• Rewards and celebrations for work anniversaries.