Senior Business Consultant, French

This is a fully remote position, open to applicants in Czechia, +1 more country.

📋 Description

• Become a recognized expert on the Bloomreach Engagement platform.

• Provide leadership and direction to the business consultancy practice in the United States.

• Assist clients in the ongoing enhancement of their websites, shops, or applications.

• Conduct audits of web pages and online stores.

• Design, oversee, and assess A/B testing initiatives.

• Recommend modifications to improve customer experience and increase conversion rates.

• Educate clients on the usage of the CDP platform.

• Propose product enhancements and compile reports to inform business decisions and project assessments.

• Supervise the implementation of client applications, websites, or online shops.

• Maintain regular communication with clients via online channels and in-person visits.

• Utilize AI tools to boost efficiency in daily tasks.

• Gather business requirements, establish data structures, manage data migration, and implement automated programs.

• Provide consultancy to clients on e-commerce, analytics, data management, digital marketing, marketing automation, email, and mobile technologies.

• Cultivate client relationships, optimize platform usage, and enhance KPIs and ROI.

• Collaborate with Customer Success Managers to create business strategies and roadmaps.

• Work alongside internal teams to improve product-focused services and drive process enhancements.

⛳️ Requirements

• A minimum of 1 year of experience in B2B and/or B2C environments, including vendor, agency, in-house eCommerce, or other client-facing roles.

• A curious disposition and a growth mindset; capable of quickly grasping customer challenges and learning rapidly.

• Familiarity with a marketing technology or customer engagement platform is preferred, such as Bloomreach Engagement, Salesforce Marketing Cloud, Klaviyo, Adobe, Braze, or Emarsys.

• A background in performance marketing or CRM management is highly beneficial.

• Experience with online analytics, marketing automation, personalization, campaigns, or similar fields is advantageous.

• A strong enthusiasm for AI is a significant plus.

• Practical experience with LLMs, AI Agents, or MCPs is beneficial.

• Ability to work independently and self-manage effectively.

• Skill in navigating ambiguous situations.

• Proficiency in French is preferred in addition to English.

🏝️ Benefits

• Flexible working hours.

• Virtual-first work model with Bloomreach Hubs across three continents.

• Company events.

• Five paid days off for volunteering.

• People Development Program and personal development workshops.

• Support from communication coaches.

• Leader Development Program featuring feedback, coaching, and follow-up check-ins.

• An annual professional education budget of $1,500 for books, courses, certifications, etc.

• Employee Assistance Program with access to counselors.

• Subscription to Calm.

• One additional DisConnect day off each quarter.

• Opportunities for sports, yoga, and meditation.

• Extended parental leave of up to 26 calendar weeks for Primary Caregivers.

• Restricted Stock Units or Stock Options, depending on role, seniority, and location.

• Company performance bonuses.

• Employee referral bonuses of up to $3,000.

• Rewards for work anniversaries.