Senior Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete implementation intake process, collecting details for the Configuration Document and verifying client-specific decisions.

• Prepare setup documentation for the Configuration Team prior to the commencement of work.

• Track requests from the initial documentation phase through the handoff to the Project Manager and Technical Product Manager within Azure DevOps.

• Convert operational and clinical requirements into detailed Azure DevOps user stories with acceptance criteria.

• Assist with backlog grooming and sprint ceremonies alongside the Configuration and Technical Product teams.

• Validate data and reporting outputs against source applications through front-end checks.

• Determine the sources of reporting discrepancies and facilitate issue resolution.

• Manage the release notes process, ensuring that stories, formatting, and content are comprehensive and clear.

• Identify and present clinically significant items to relevant committees.

• Enhance implementation intake processes to minimize friction and rework.

• Support processes related to configuration, governance, change control, and peer reviews.

• Undertake project management responsibilities for special projects as designated.

⛳️ Requirements

• Bachelor’s degree in a relevant field along with 2+ years of experience as a business analyst, systems analyst, or in a similar role, preferably within a healthcare, clinical, or health-technology environment, or a suitable combination of education and experience.

• Proven experience in gathering requirements and drafting clear user stories and acceptance criteria.

• Knowledge of EMR/EHR platforms; experience with athenaOne is highly advantageous.

• Familiarity with clinical application tools such as Cority, Avo, OhMD, or RubiconMD.

• Practical experience using a work-management/backlog tool; proficiency in Azure DevOps is strongly preferred.

• Familiarity with agile ceremonies, including grooming and sprint planning.

• Strong attention to detail with the ability to validate data and identify discrepancies before they affect downstream users.

• Exceptional written and verbal communication skills, including the ability to present to cross-functional and committee audiences.

• Experience with clinical implementation, configuration, or go-live support.

• Understanding of clinical reporting, data quality concepts, or value-based care workflows.

• Background in change control, release management, or clinical configuration governance.

🏝️ Benefits

• Great Place to Work® certification.

• Inclusive, high-trust culture where all employees can thrive.