Senior Brokerage Representative

This is a fully remote position, open to applicants in Canada.

📋 Description

• Classify products in accordance with import/export regulations and assess eligibility for regulatory programs pertaining to international imports and exports.

• Act as a liaison between UPS and governmental bodies.

• Address and resolve issues concerning customs declarations, shipping limitations, and tax obligations.

• Support classification decisions by utilizing General Rules of Interpretation, Explanatory Notes, CROSS, and various other resources.

• Participate in Country of Origin verification initiatives and reach out to suppliers for accurate Country of Origin information.

• Organize and manage product databases and classification information using Excel and Access.

• Input product classifications and supporting documentation into the proprietary operating system.

• Proactively communicate with customers, providing education on regulatory processes.

⛳️ Requirements

• Proficient in both French and English, with strong written and spoken communication skills — required.

• Availability to work Monday through Friday, covering all five days of the week.

• Ability to commit to a minimum of 40 hours per week.

• Advanced computer proficiency, especially in Microsoft Office and Excel.

• At least 5 years of experience in customs operations — required.

• Customs Specialist (CCS) certification — required.

• In-depth understanding of US Customs and Border Protection Regulations.

• Previous experience in International Trade, Logistics, or Freight Forwarding — preferred.

• Prior experience with classification and/or FTA determination — preferred.

• Bachelor’s degree or an international equivalent — preferred.

• Strong problem-solving and multitasking abilities.

• Excellent analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

• Flexibility regarding start and finish times.

• Compliance with the company’s Appearance Guidelines.

🏝️ Benefits

• Vision, health, and dental benefits after three months of service.

• Overtime opportunities.

• Weekly pay/direct deposit every Friday.

• Immediate access to UPS Employee Discounts upon hiring.

• Paid training provided.

• Pension Plan available.

• Free onsite parking.

• Opportunities for advancement within a Fortune 50 Company.