Senior Benefits Specialist

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Oversee comprehensive administration for onboarding new hires, processing exits, and managing off-cycle qualifying life events.

• Take ownership of the monthly benefits-to-payroll data reconciliation process.

• Supervise the submission and tracking of insurance claims related to disability and sick leave.

• Perform quarterly headcount audits to guarantee 100% data accuracy with benefit providers.

• Act as the primary escalation point for intricate employee inquiries.

• Address issues within established SLAs and provide staff with information on beneficial support resources.

• Record solutions in Standard Operating Procedures (SOPs).

• Oversee the complete invoice reconciliation process for vendor billing.

• Serve as a subject matter expert in the daily execution and management of EMEA benefit programs.

• Ensure meticulous administration of the employee lifecycle from onboarding to offboarding, with a focus on empathy and compliance.

• Provide a high-quality benefits concierge service.

⛳️ Requirements

• Exhibit a proven capacity to utilize AI technologies and workflows to enhance operational efficiency.

• Show a strong curiosity and proactive engagement with AI tools.

• Hold a Bachelor’s degree in HR, Business, or a related discipline, or possess equivalent practical experience.

• Have over 4 years of specialized experience in HR Benefits administration, focusing on benefits operations.

• Demonstrate technical expertise in HRIS (preferably Workday), payroll systems, and benefit vendor portals.

• Possess advanced Excel skills for data auditing, payroll reporting, and invoice reconciliation.

• Have direct experience in a global, public SaaS or rapidly growing technology organization.

• Demonstrate the ability to work autonomously and make informed decisions with minimal supervision in a dynamic environment.

🏝️ Benefits

• A variety of health plan options.

• Time off plans for vacation and sick leave.

• Parental leave choices.

• Retirement plan options.

• Education reimbursement opportunities.

• In-office perks.

• Inclusive benefits for employees and their families during all life stages.

• Reasonable support/accommodations provided throughout the recruitment process.