Senior Benefits Administration Delivery Specialist, English Speaker

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee the administration of benefits for the client’s employees situated in the EMEA region.

• Address cases and input benefits information into the system for the client’s employees.

• Collaborate with the client to address inquiries related to a project or any escalated employee concerns.

• Provide insights on process design and technological capabilities to enhance benefits process support.

• Contribute to projects by applying standard project management methodologies.

• Engage daily with Strada colleagues, third-party providers, and client representatives to ensure smooth process execution.

• Generate reports using various data extraction tools to adhere to client plan guidelines and/or resolve issues.

• Utilize Excel calculation sheets effectively.

• Evaluate system data to identify functionality gaps regarding client plan rules and pinpoint root causes.

• Implement test plans to ensure client plan rules align with systematic specifications.

• Offer innovative solutions to enhance and optimize client delivery.

• Engage in Internal Acceptance Testing and assist with User Acceptance Testing as needed.

• Actively participate in the Process Transition from the Client to the Strada office when required.

⛳️ Requirements

• Proficiency in English at a C1 level is mandatory (CEFR scale or equivalent).

• Minimum of 1 year of experience in Benefits Administration, HR Administration, or Payroll.

• Strong analytical and problem-solving abilities.

• Exceptional attention to detail.

• Solid understanding of delivering an outstanding customer experience.

• Significant exposure to fast-paced environments.

• Excellent time management skills.

• Proficiency in MS Office is essential.

• Advanced knowledge of MS Excel.

• Experience with the Benifex system or SAP HR will be considered an advantage.

• A high degree of self-motivation and proactivity is essential.

• Clean record and strong work ethic.

• Must have current and future work authorization in the country of application, without requiring visa sponsorship from Strada.

🏝️ Benefits

• Option to work from home.

• Private medical care through Lux Med.

• Access to the MyBenefit platform, including a MultiSport card.

• Group life insurance.

• Engaging career development opportunities within the company.

• Health coverage.

• Wellbeing programs.

• Paid leave (vacation, sick, parental).

• Retirement plans.

• Opportunities for learning.

• Continuing education and training.

• Competitive total rewards package.