Practice Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Process incoming patient referrals and ensure accurate and timely entry into patient management systems.

• Collect, verify, and maintain patient demographic, insurance, and referral details.

• Assist with patient registration and onboarding procedures.

• Identify and address any missing or incomplete information.

• Coordinate with internal teams and partner practices regarding referral-related inquiries or concerns.

• Maintain precise, comprehensive, and current patient records across EHR and practice management systems.

• Facilitate the timely exchange of clinical documentation with referring providers and partner practices.

• Update patient data, appointment records, and pertinent documentation.

• Detect and rectify discrepancies in patient records.

• Manage documentation in compliance with HIPAA and organizational policies.

• Verify patient insurance eligibility and benefits.

• Identify issues with insurance coverage and coordinate resolutions.

• Assist with routine billing-related administrative tasks, including relevant patient charges.

• Collaborate with billing and operations teams on administrative matters affecting reimbursement or patient experience.

• Provide daily administrative support to clinical and operations teams.

• Monitor and manage administrative workflows.

• Communicate with internal team members and external partners.

• Identify opportunities for process improvements and increased efficiency.

• Assist with reporting, data management, and operational projects.

• Support accurate and timely referrals and registration, complete medical records, proactive issue resolution, reliable administrative support, secure patient information management, and efficient scalable workflows.

⛳️ Requirements

• A minimum of 2 years of experience in healthcare administration, focusing on insurance eligibility and benefits verification, revenue cycle management (RCM), or related medical practice operations.

• Strong attention to detail with a commitment to accuracy.

• Excellent organizational and time-management skills, capable of managing multiple priorities.

• Comfortable working with electronic health records, practice management systems, and various digital tools.

• Strong written and verbal communication capabilities.

• Ability to work both independently and collaboratively in a remote, fast-paced environment.

• Understanding of patient confidentiality and HIPAA regulations.

• A proactive, solutions-oriented approach and eagerness to learn new processes and systems.

• Experience in behavioral health, women's health, or a related healthcare environment is preferred.

• Familiarity with insurance eligibility verification and medical billing processes is preferred.

• Experience with multiple EHR or practice management platforms is preferred.

• Proficiency in spreadsheets, data entry, and basic reporting is preferred.

• Experience supporting a growing healthcare organization or multi-site medical practice is preferred.

🏝️ Benefits

• Full-time W2 hourly employment.

• Eligible for benefits.

• Remote work arrangement.