Senior Automation Systems Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Plan, design, implement, and continually provide technical support for ICT users and infrastructure operation services.

• Assist users by addressing inquiries, logging, analyzing, diagnosing, and fulfilling customer requests.

• Troubleshoot issues, implement services, conduct migrations, and facilitate technology transfers.

• Create, maintain, and improve scripts, routines, and automation tools for operational tasks, including provisioning, deployments, configurations, and backups.

• Implement and manage Continuous Integration and Continuous Delivery (CI/CD) pipelines.

• Utilize configuration management tools to standardize environments, ensuring consistency and traceability.

• Manage and automate container-based environments, such as Docker and Kubernetes.

• Automate the creation, configuration, scaling, and management of servers, clusters, and both on-premises and cloud infrastructure resources.

• Oversee and optimize DevOps platforms.

• Monitor performance and identify opportunities for process optimization, task automation, and cost reduction.

• Diagnose and resolve production incidents, preventing recurrence and minimizing impact.

• Implement and maintain observability, monitoring, logging, and metrics.

• Ensure security through access controls, encryption, credential management, and adherence to information security policies.

• Conduct tests and validations to guarantee stability, availability, and performance.

• Collaborate with development, infrastructure, and security teams.

• Foster a culture of automation, continuous integration, and continuous delivery.

• Prepare and keep technical documentation current.

• Participate in defining automation architectures and strategies for modernization and digital transformation.

• Propose, assess, and implement new tools and technologies.

• Support governance, compliance, and continuous improvement across development, infrastructure, and operations.

⛳️ Requirements

• Bachelor’s degree in Information Technology (IT) or a related discipline.

• A minimum of five (5) years of experience in the field, working in critical, high-availability corporate settings.

• Experience must be verifiable through employment records or a statement from a public or private institution where the candidate has been employed.

• Proven experience collaborating with development teams to integrate DevOps methodologies.

• Proficiency in infrastructure automation using Ansible and/or Terraform.

• Experience with scalable and resilient deployments utilizing Docker and Kubernetes.

• Demonstrated ability to develop and execute application migration plans to Kubernetes.

• Strong troubleshooting skills for infrastructure-related issues in Kubernetes environments.

• ITIL 4 training with a minimum of 12 hours.

• Official ITIL 4 Foundation certification or a higher level.

• Certified Kubernetes Administrator (CKA) certification.

• Completion of the Certified Kubernetes Application Developer (CKAD) course or an equivalent program.

• Completion of the Certified Kubernetes Security Specialist (CKS) course or an equivalent program.

• Familiarity with cloud platforms, automation tools, configuration management, and agile methodologies is advantageous.

🏝️ Benefits

• Health insurance through Hapvida, Bradesco Saúde, or Unimed, depending on local availability.

• Dental insurance via Hapvida Odonto or Bradesco Dental.

• Alelo food or meal allowance.

• Life insurance fully covered by Lanlink.

• Transportation allowance.

• Pharmacy benefits.

• University partnership benefits.

• TotalPass subscription.

• Access to an internal learning platform.

• Moodar platform for therapy sessions.

• Priority consideration for applicants with disabilities.