Senior Application Engineer, Workplace Technology

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and maintain scripts, APIs, and workflow automations for collaboration tools and identity platforms.

• Create lightweight services and integrations to connect collaboration tools, GenAI tools, and internal systems.

• Establish monitoring, logging, and observability for automation and AI workflows.

• Diagnose issues and enhance reliability, scalability, and cost-effectiveness.

• Assist with secure onboarding, off-boarding, and movement workflows across access, permissions, and SaaS tools.

• Work in conjunction with IT, Security, and People teams to incorporate identity, data, and compliance standards through automation.

• Engage in AI and productivity capability pilots, incorporating LLMs and agents while tracking usage and adoption metrics.

• Contribute to code reviews, documentation of workflows and agents, and the creation of reusable integration templates.

• Collaborate with senior engineers to modernize workplace systems utilizing scalable architecture, API-first design, and agentic workflows.

⛳️ Requirements

• 4–6 years of experience in software engineering, systems integration, or workplace technology development, with an emphasis on automation or scripting.

• Proficient in one or more of the following: Java, Go, Python, JavaScript/Apps Script, Bash, or PowerShell.

• Comfortable working with RESTful APIs, webhooks, and integration frameworks.

• Familiarity with Google Workspace, Slack, Zoom, and Atlassian tools.

• An interest in agentic/AI workflows, LLMs, agents, and prompt pipelines.

• Understanding of IAM/SSO concepts, including Okta, SAML, OIDC, or SCIM, or a willingness to develop knowledge in this domain.

• Experience or curiosity regarding CI/CD, workflow orchestration, and self-service delivery models.

• Strong troubleshooting and documentation abilities.

• Capacity to work with non-technical partners and translate automation into operational efficiencies.

• A desire to build and responsibly integrate agentic flows into workplace systems.

• A commitment to Mozilla’s values: embracing differences, fostering relationships, practicing responsible participation, and demonstrating resilience.

🏝️ Benefits

• Generous performance-based bonus plans for all eligible employees - we celebrate our success together as a unified team.

• Comprehensive medical, dental, and vision coverage.

• Generous retirement contributions with 100% immediate vesting (regardless of personal contributions).

• Quarterly wellness days for the entire company, allowing everyone to take a collective pause.

• Country-specific holidays along with an additional day off for your birthday.

• One-time stipend for home office setup.

• Annual budget allocated for professional development.

• Quarterly well-being stipend.

• Extensive paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc. - varies by location).