Senior Analyst – Revenue Assurance

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate billing, revenue, customer, product, and operational data to uncover risks, exceptions, trends, and opportunities for improvement.

• Carry out billing validation, testing, monitoring, and reporting to ensure billing accuracy and revenue integrity.

• Assist with business initiatives and changes that affect revenue, including product, pricing, promotional, system, and other modifications.

• Assess impacts, support intake and review processes, and validate outcomes prior to and following implementation.

• Maintain accurate documentation, control evidence, and supporting records.

• Evaluate controls and suggest enhancements for compliance and operational effectiveness.

• Deliver revenue assurance expertise, analysis, recommendations, and business impact assessments to stakeholders.

• Communicate risks, issues, trends, and outcomes to facilitate informed decision-making.

• Provide guidance, training, knowledge sharing, documentation support, and assistance with special projects.

• Identify and promote enhancements to processes, reporting, controls, automation, and overall operational efficiency.

⛳️ Requirements

• Bachelor’s degree (or higher) -OR- 4+ years of relevant professional work experience.

• Minimum of 3 years in finance, billing, revenue assurance, analytics, or business operations.

• Experience in telecommunications, wireless, or customer lifecycle is preferred.

• Familiarity with SQL, Excel, database tools, reporting tools, visualization tools, or other data analysis technologies is preferred.

• Understanding of internal controls, SOX/ICAS requirements, audit readiness, remediation planning, or financial control environments is preferred.

• Capability to identify process improvement opportunities, evaluate alternatives, and support practical, sustainable solutions.

• Experience in identifying and supporting automation opportunities, tool enhancements, reporting improvements, or workflow redesigns.

• Advanced skills in data analysis, building queries, validating results, and interpreting data.

• Experience in developing, maintaining, or analyzing KPI, anomaly, exception, dashboard, or trend monitoring reports.

• Proficiency in performing bill testing, release readiness validation, post-release bill validation, or analyzing billing outcomes and system changes.

• Proven experience in leading or supporting complex process improvement initiatives.

• Experience in assessing business risk, developing recommendations, and influencing stakeholders without direct authority.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Medical Coverage

• Dental Coverage

• Vision Coverage

• Life Insurance

• 401(k) Plan

• Generous Vacation & Paid Sick Leave

• Seven Paid National Holidays & One Floating Holiday

• Paid Parental Leave (6 weeks after 12 months of employment)

• Adoption & Surrogacy Assistance

• Employee Assistance & Wellness Programs

• Short-Term & Long-Term Disability

• TDS Service Discounts

• Education Assistance

• Paid Volunteer Time

• Associate Resource Groups supporting community and professional development