Senior Advisory Solution Consultant – US Public Sector

This is a fully remote position, open to applicants in New York.

📋 Description

• Collaborate closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, aiding in intricate sales cycles and shaping deal strategies for Federal and/or SLED accounts.

• Conduct customer discovery sessions and workshops to gain insights into business challenges, technical environments, and success criteria.

• Align Moveworks capabilities with customer needs and desired outcomes.

• Present persona- and value-driven product demonstrations illustrating how Moveworks and ServiceNow streamline work processes and enhance employee experiences.

• Lead technical and architectural workshops on AI/ML, integrations, security, and platform architecture within the customer's ServiceNow environment.

• Collaborate with Business Value Services to create data-driven business cases, prioritize use cases, and communicate measurable ROI.

• Establish customer success criteria and manage end-to-end proof-of-concept engagements.

• Build trusted relationships with customer stakeholders and client partners.

• Assist in roadmap alignment, customer journey mapping, and outcome planning in key accounts.

• Work cross-functionally to document requirements and facilitate transitions to Customer Success teams.

• Provide insights to Product Management regarding customer needs, competitive landscape, and market trends.

• Remain updated on competitive positioning and market differentiation within the ServiceNow ecosystem.

• Share best practices and reusable assets, enhancing demos, presentations, and sales processes.

• Participate in executive briefings, conferences, user groups, and industry events.

⛳️ Requirements

• Experience in applying and assessing AI within enterprise environments, including the integration of AI into workflows, decision-making, and problem-solving via automation, AI-powered tools, and data-driven insights.

• Strong knowledge of cloud architecture and RESTful APIs.

• Ability to utilize self-service tools and configurators to demonstrate innovative solutions and connect to customer pre-production environments.

• Familiarity with RPA, iPaaS, and low-code/no-code platforms.

• Scripting or coding experience is advantageous for developing prototypes, custom use cases, and integrations.

• Over 5 years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.

• Experience in enterprise sectors such as technology or telecommunications is preferred.

• Proficiency with the ServiceNow platform or extensive technical experience with other enterprise cloud software solutions.

• Capability to collaborate across functions with product management, product marketing, partners, and professional services teams.

• Strong skills in territory and pipeline management.

• Experience working closely with sales counterparts to ensure consistent execution.

• Openness to travel approximately 25% for customer meetings and internal events.

🏝️ Benefits

• Equity (when applicable)

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• ESPP

• Matching donations

• Flexible time away plan

• Family leave programs

• Remote or flexible work options

• Accessible and inclusive application experience

• Reasonable accommodations during the application process