Senior Advisory Solution Consultant – US Public Sector

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Collaborate closely with ServiceNow Account Executives as the Moveworks product, AI, and domain specialist, aiding in complex sales processes and shaping deal strategies for Fed and/or SLED accounts.

• Facilitate customer discovery sessions and workshops to identify business challenges, technical environments, and success criteria.

• Tailor Moveworks capabilities to meet customer requirements and desired outcomes.

• Present persona- and value-driven product demonstrations that illustrate how Moveworks and ServiceNow streamline work and enhance employee experiences.

• Conduct technical and architectural workshops focused on AI/ML, integrations, security, and platform architecture.

• Collaborate with Business Value Services to create data-driven business cases, prioritize use cases, and articulate measurable ROI.

• Establish customer success criteria and oversee the entire proof-of-concept process.

• Build trusted relationships with customer stakeholders and client partners.

• Assist in roadmap alignment, customer journey mapping, and outcome planning within key accounts.

• Work cross-functionally to ensure smooth transitions from pre-sales to post-sales and facilitate handoffs to Customer Success.

• Provide insights to Product Management regarding customer needs, competitive landscapes, and market trends.

• Remain up-to-date on competitive positioning and market differentiation within the ServiceNow ecosystem.

• Share best practices to enhance demos, presentations, and sales methodologies.

• Support executive briefings, conferences, user groups, and industry events.

⛳️ Requirements

• Proven experience in applying and assessing AI within enterprise environments, including the integration of AI into workflows, decision-making, and automation via AI-powered tools and data-driven insights.

• Solid understanding of cloud architecture and RESTful APIs.

• Capability to utilize self-service tools and configurators to demonstrate solutions and connect with customer pre-production environments.

• Knowledge of RPA, iPaaS, and low-code/no-code platforms is advantageous.

• Scripting or coding experience is a plus for creating prototypes, custom use cases, and integrations.

• Minimum of 5 years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.

• Background in enterprise sectors such as technology or telecommunications is preferred.

• Proficient with the ServiceNow platform or possess extensive technical experience with other enterprise cloud software solutions.

• Proven ability to work collaboratively across functions with product management, product marketing, partners, and professional services teams.

• Strong skills in territory and pipeline management.

• Experience working closely with sales counterparts to ensure consistent execution.

• Willingness to travel approximately 25% for customer engagements and internal events.

🏝️ Benefits

• Equity (when applicable)

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• Employee Stock Purchase Plan (ESPP)

• Matching donations

• Flexible time away plan

• Family leave programs

• Remote/flexible work persona