Senior Advisory Solution Consultant – US Public Sector

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate closely with ServiceNow Account Executives as an expert in Moveworks products, AI, and relevant domains, aiding in complex sales cycles and formulating deal strategies for Federal and/or SLED accounts.

• Conduct customer discovery sessions and workshops to gain insights into business challenges, technical environments, and success metrics.

• Present persona- and value-driven product demonstrations that exhibit how Moveworks and ServiceNow enhance work automation and elevate employee experiences.

• Lead technical and architectural workshops that address AI/ML, integrations, security, and platform architecture.

• Create data-informed business cases, prioritize use cases, and illustrate measurable ROI through Business Value Services.

• Establish customer success criteria and manage comprehensive proof-of-concept engagements.

• Cultivate trusted relationships with customer stakeholders and client partners.

• Direct roadmap alignment, customer journey mapping, and outcome planning within key accounts.

• Document requirements and assist in transitioning to Customer Success teams.

• Provide insights to Product Management regarding customer needs, competitive landscape, and market trends.

• Communicate Moveworks’ value within the larger ServiceNow ecosystem.

• Share best practices and enhance demos, presentations, and sales processes.

• Assist in executive briefings, conferences, user groups, and industry events.

⛳️ Requirements

• Proven experience in applying and assessing AI within enterprise settings, including the integration of AI into workflows, decision-making, and problem-solving through automation, AI-powered tools, and data-driven insights.

• Comprehensive understanding of cloud architecture and RESTful APIs.

• Capability to utilize self-service tools and configurators to showcase "art of the possible" solutions and connect to customer pre-production environments.

• Familiarity with RPA, iPaaS, and low-code/no-code platforms.

• Scripting or coding knowledge is advantageous for developing prototypes, custom use cases, and integrations.

• Over 5 years of experience in pre-sales solution consulting or sales engineering roles that support enterprise application platforms.

• Preferred experience in enterprise sectors such as technology or telecommunications.

• Proficiency with the ServiceNow platform or substantial technical expertise in other enterprise cloud software solutions.

• Proven ability to collaborate across functions with product management, product marketing, partners, and professional services teams.

• Strong skills in territory and pipeline management.

• Experience in closely partnering with sales counterparts to ensure consistent execution.

• Willingness to travel approximately 25% for customer meetings and internal events.

🏝️ Benefits

• Equity (when applicable)

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• ESPP

• Matching donations

• Flexible time away plan

• Family leave programs