Senior Advisory Solution Consultant – US Public Sector

This is a fully remote position, open to applicants in District of Columbia.

📋 Description

• Collaborate closely with ServiceNow Account Executives as the Moveworks product, AI, and domain expert, assisting in intricate sales cycles and shaping deal strategies for Federal and/or SLED accounts.

• Conduct customer discovery sessions and workshops to grasp business challenges, technical setups, and success metrics.

• Align Moveworks capabilities with customer requirements and desired outcomes.

• Provide persona- and value-driven product demonstrations illustrating how Moveworks and ServiceNow streamline work processes and enhance employee experiences.

• Facilitate technical and architectural workshops focused on AI/ML, integrations, security, and platform architecture within the customer’s ServiceNow environment.

• Collaborate with Business Value Services to construct data-driven business cases, prioritize use cases, and communicate measurable ROI.

• Establish customer success criteria and oversee end-to-end proof-of-concept engagements.

• Build trusted relationships with customer stakeholders and client partners.

• Guide roadmap alignment, customer journey mapping, and outcome planning for key accounts.

• Work cross-functionally to ensure a seamless transition from pre-sales to post-sales.

• Document requirements and facilitate the handoff to Customer Success teams.

• Provide insights to Product Management regarding customer needs, competitive landscape, and market trends.

• Stay updated on competitive positioning and market differentiation.

• Share best practices, reusable assets, and enhance demos, presentations, and sales methodologies.

• Support field and marketing initiatives, including executive briefings, conferences, user groups, and industry events.

⛳️ Requirements

• Experience in applying and assessing AI within enterprise settings, including the integration of AI into workflows, decision-making, and problem-solving through automation, AI-driven tools, and data insights.

• Strong understanding of cloud architecture and RESTful APIs.

• Ability to utilize self-service tools and configurators to showcase “art of the possible” solutions and connect with customer pre-production environments.

• Familiarity with RPA, iPaaS, and low-code/no-code platforms.

• Scripting or coding experience is advantageous for developing prototypes, custom use cases, and integrations.

• Over 5 years of experience in pre-sales solution consulting or sales engineering roles supporting enterprise application platforms.

• Experience within enterprise sectors such as technology or telecommunications is preferred.

• Proficiency with the ServiceNow platform or extensive technical expertise with other enterprise cloud software solutions.

• Proven ability to collaborate cross-functionally with product management, product marketing, partners, and professional services teams.

• Strong skills in territory and pipeline management.

• Experience working closely with sales counterparts to ensure consistent execution.

• Willingness to travel approximately 25% for customer meetings and internal events.

🏝️ Benefits

• Equity (when applicable)

• Health plans

• Flexible spending accounts

• 401(k) Plan with company match

• ESPP

• Matching donations

• Flexible time away plan

• Family leave programs