Senior Account Manager – IT Staffing, Client Relationships

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee and cultivate relationships with current and potential IT staffing clients, recruitment partners, and enterprise customers.

• Discover new business prospects through professional networks, existing industry connections, referrals, and client introductions.

• Secure new staffing accounts and generate active requirements for contract staffing, C2C, C2H, and permanent recruitment.

• Collaborate directly with recruitment heads, account managers, vendor managers, delivery teams, and client-side hiring managers.

• Comprehend client hiring needs, technical skills, budgets, contract terms, timelines, and candidate expectations.

• Partner closely with the recruitment delivery team to ensure relevant candidate submissions, interview scheduling, feedback, and successful placements.

• Assist with client onboarding, vendor empanelment, MSA/NDA coordination, and commercial negotiations.

• Identify opportunities to grow existing accounts through additional requirements, new technology areas, and long-term staffing engagements.

• Maintain precise records of client interactions, active requirements, submissions, placements, agreements, and revenue opportunities.

• Meet assigned targets for account growth, new client acquisition, active requirements, placement closures, and revenue generation.

⛳️ Requirements

• Bachelor's degree in Business Administration, Human Resources, Marketing, Information Technology, or a related discipline.

• 5–10 years of experience in IT staffing account management, client relationship management, recruitment delivery, or staffing business development.

• Demonstrated experience managing IT staffing clients and generating ongoing recruitment requirements.

• Experience working with staffing companies, recruitment agencies, technology consulting firms, or enterprise clients.

• Established professional relationships with staffing decision-makers, recruitment heads, account managers, and vendor management teams will be a significant advantage.

• Strong knowledge of contract staffing, C2C, C2H, permanent recruitment, and offshore staffing models.

• Experience managing client onboarding, vendor empanelment, MSA/NDA coordination, commercial negotiations, and account expansion.

• Familiarity with IT technologies such as ServiceNow, SAP, Salesforce, Data & AI, Cloud, DevOps, and software development.

• Proficient in using CRM platforms, ATS tools, LinkedIn, Microsoft Excel, and client management systems.

• Excellent communication, negotiation, relationship management, and organizational skills, with the ability to work independently.

🏝️ Benefits

• Work-from-home opportunity with a growing IT staffing and technology services company.

• Competitive compensation based on experience and performance.

• Attractive incentives for new client acquisitions, account growth, and successful placements.

• Opportunity to manage and develop relationships with Indian and international staffing clients.

• Direct collaboration with the leadership team and opportunities for career growth.